Moola keeps wiping out my transactions - how can I stop that?

[Christy Kowalewski]

This is the second time this has happened in the last couple weeks.  I enter all my checkbook info so it's up to date and then I add transactions and clear them when they clear and then all of a sudden I go in and the amounts for cleared and uncleared remain, the bills tab remains, but all the transactions disappear so I can clear the ones added and my checkbook is off. Then I need to delete each account and start over.  I did this once and it was tedious and now it just happened again - is this a bug?  Something with my phone I need to not allow?  (Samsung S8) I don't want top spend the hours doing it all over again if this is a regular occurrence.

[Christopher Perry]

Hi Christy,

Maybe you have some filter applied in the UI that's hiding things?

Also, there's and import and export data function that you can use to see all your data in Excel. You can export to CSV and open it in Excel to check if your data is all there.

Chris

On Fri, Sep 1, 2017, 5:22 PM Christy Kowalewski <higher...@gmail.com> wrote:

This is the second time this has happened in the last couple weeks.  I enter all my checkbook info so it's up to date and then I add transactions and clear them when they clear and then all of a sudden I go in and the amounts for cleared and uncleared remain, the bills tab remains, but all the transactions disappear so I can clear the ones added and my checkbook is off. Then I need to delete each account and start over.  I did this once and it was tedious and now it just happened again - is this a bug?  Something with my phone I need to not allow?  (Samsung S8) I don't want top spend the hours doing it all over again if this is a regular occurrence.

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