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Hate to bump an old topic, but I've been having this intermittently for months and recently decided I couldn't handle it any more... If I've got to use another browser I will, because GB content is worth it! But Chrome is definitely my browser and it hasn't always done this, and in fact seems to work fine 10% of the time, which I thought was bizarre and made me wonder if the problem was on my end (still possible...)
@meauntienora: The scrubber issue has been known for a while and I believe that a fix for it should be in as part of the complete video player rewrite that'll be coming sometime after the GameSpot redesign goes live. Sorry for the trouble.
This is driving me crazy. The video controls just keep popping up, even without moving my mouse. It's is absurdly distracting. Worst of all, it's on the new player, so does not seem like anything was resoled Rorie. Always happens to me with the live shows.
Unfortunately I am back because, as the couple other posters above have said, the new video player does not seem to have addressed this. It did however change it so that the bar begins to sink below the screen but abruptly jerks back up, much like user ChrisTaran reported. It looks very much like it perceives input of some sort even when I unplug my mouse, turn off my touch pad, and have hands off the keyboard.
@meauntienora: Yeah, I had this replicated for a bit but as soon as I called @tsubomi over to look at it it stopped happening for me. I'll see if I can replicate it and show it to her when she's back in the office.
I've implemented a workaround to check the cursor position when the mouse move event gets caught. This should prevent the video control bar from popping up when there is no real mouse movement. The fix has not been deployed yet, but you should expect to see it on the site sometime this week.
I had this problem and then noticed that it went away when I closed out another program that was running. I'm a ham radio operator and we have a fairly new internet based communication gateway called Fusion. I don't know how it works really but I do use it. I had this same problem and reported it to Netflix and they said they have never heard of it. Then I noticed that when I close the program that runs my fusion gateway it stopped happening. Proved it by bringing up netflix while running the program and it happened again. Soon as I closed the fusion program it stopped. Don't know if this will help anyone else but I bet that this is caused by something running in the back ground on your computer. Start closing things one at a time to see if it cures the problem.
I am having this problem on various platforms, including Netflix, while using Chrome. I figured out how to disable my touchpad mouse, and had nothing else plugged in to the computer to replace it. Despite this, it acted as if my mouse was moving, despite being technologically impossible at that point. I also tried closing all the other windows running, but no change either. Are there some steps I could take to fix this problem? Is anyone else still having this issue?
I have the same issue. I thought I would share my fix. After numerous chats with Netflix, we finally found a solution. I sometimes watch Dish online and Dish uses a their own player called Dish Anywhere player. Well it turns out this was causing interference with Netflix video player. I had to manually close the dish player and my problem was fixed. No more navigation bar popups. Hope this helps.
OK, obviously i was having this issue watching netflix on my chromebook, hence the search for an answer. after opening/closing chrome, restarting my laptop, and opening netflix again, it was still doing it!!! I usually move my cursor to the bottom right-hand corner after choosing full-screen mode, but after seeing @thetofus response, i moved my cursor to the UPPER right-hand corner? and viola! its working fine now!
@ajust401: HOLY COW YOU ARE A SAVIOR!! This fixed my problem and I couldn't thank you more. I never would have thought the Dish Anywhere player was the culprit. I tried everything I could think of: different browsers, disabling persistent mouse movement, even reinstalling Windows. Again, can't thank you enough!!
Hi everyone, I had the same problem of the control bar popping up on netflix fullscreen (chrome, win10 x64) and all I had to do to solve this was upgrading my touchpad drivers. Sounds basic but I didn't think about it until a netflix technician told me to do that. Hope this was useful to somebody :)
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Why would someone use a streaming service like Netflix to scam you? The primary purpose is to get access to your financial information. Because millions use this streaming platform, Netflix has become a target-rich environment for cybercriminals.
Scammers use techniques like smishing, a social engineering method, to trick users with fake text messages. These messages can appear legitimate and even use spoofed phone numbers. You may also receive a phishing email to deceive you into revealing private information.
Numerous scams can be used to impersonate Netflix representatives, company correspondences, and even your financial institutions. All of these nefarious scams include a tried-and-true way to trick Netflix customers into revealing sensitive info, typically through phishing (deceptive emails) or smishing (deceptive text messages).
Some of these techniques are difficult to spot at first glance, which is why many people fall prey to them. You should be aware of a range of scams, from unsolicited email scams to text message scams promising a gift card or other enticing offers.
Below are some of the most popular Netflix scams. Be aware that this is not an exhaustive list, as scammers constantly develop new ways to steal your data. The best action is to stay abreast of trending scams.
This scam promises hopeful job seekers easy money. Scammers may provide you with an application via a fake website that asks for your personally identifiable information, such as your contact info and Social Security Number, as well as financial account information.
If you receive an email asking for a few minutes of your time in return for a gift card, proceed with caution. These scams encourage you to click on a phishing link that takes you to a fake Netflix page. Your entries are then recorded for the scammers, and unfortunately, there is no gift card.
This is a savvy email message that claims there has been an issue with your membership account information. It may even ask for your current payment data to avoid fraud. If you click the button to restart your membership, you are sent to a fake Netflix website in hopes that you enter your valid credentials.
With this scam, users receive a phishing email or smishing text asking them to fill out a fake Netflix survey. In return, the promise is a free Netflix subscription. Of course, the fake Netflix survey page is really a phishing link that asks for personal and financial details.
These stealthy scammers use phishing to target Netflix customers and breach your smart home network. If you have a smart TV, Roku, or Fire Stick, you may notice unusual pop-up ads blocking your access to Netflix. The ads offer false reports of errors with your Netflix app that encourage you to call a fake customer support number. On the other end of that line is a scammer who attempts to steal your credit or debit card information.
The aim is to trick you into paying an activation fee in order to continue streaming. In some cases, the scammer instructs you to allow them remote access in order to resolve the issue. Once you click any malicious links, malware can download onto your device, allowing the scammer access to your sensitive information.
Using the same password without ever updating it gives hackers more opportunities to crack it. Changing your passwords more frequently helps prevent identity theft and unauthorized account access. Use a combination of letters, numbers, and symbols for the strongest password security.
Two-factor authentication (2FA) requires two forms of identification to access an account, which gives you more security. 2FA keeps your Netflix account safer from online predators trying to scam you.
Think of identity theft protection as another layer of security. These services can notify you when your personal information is at risk or has been breached. Essentially, your service provider may use phishing protection features to alert you to dangerous Netflix scams before you fall for them. As a bonus, providers may also monitor your credit for unusual activity.
+Why do scammers want Netflix account information?Scammers want Netflix account information so that they can steal your identity or access your financial accounts. If they get your personally identifiable information, the criminals may be able to access your most private data.
If you get a suspicious email or text from Netflix, you should not open it or click on any links. You should forward the message to phis...@netflix.com. If you have reservations, trust your instincts. You can always contact Netflix to verify communications.
Scammers want Netflix account information so that they can steal your identity or access your financial accounts. If they get your personally identifiable information, the criminals may be able to access your most private data.
Phishing and smishing are some of the most common ways scammers attempt to trick unsuspecting users. These techniques include anything from pretending your account has expired to alerting you of supposed suspicious account activity. The people behind these Netflix scams are good at making communications look legitimate.
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