[OPS MANAGER] Downgrade Version

[Olivier Brun]

Hi all ,

I need your help

I just installed OPS MANAGER, ok no problem,

I have deployed to version 3.2.10 and 3.2.6

I have deployed one instance in 3.2.10, I want to downgrade it ,

in ops manger it s blocked on step" Download":

Agent Logs

[The value of 'desiredState.FullVersion' is ({"trueName":"3.2.6","gitVersion":"05552b562c7a0b3143a729aaa0838e558dc49b25","modules":null,"bits":64,"major":3,"minor":2,"update":6}), is not a member of ([{"trueName":"3.2.10","gitVersion":"79d9b3ab5ce20f51c272b4411202710a082d0317","modules":[],"bits":64,"major":3,"minor":2,"update":10}]) which is the value of 'currentState.VersionsOnDisk']. Outcome=3

What Can I do? I cant even stop this tasks...still running.

Regards

Oliv

[Wan Bachtiar]

in ops manager it s blocked on step" Download":

Hi Olivier,

Based on the error log message, essentially it's failing to fetch version 3.2.6 on disk or, there is some network issue preventing OpsManager to download. See also OpsManager: Change the version of MongoDB

Please note that OpsManager Application is part of the MongoDB Enterprise edition, which is a commercially supported product.

If your company/organisation already has a commercial subscription and you have further questions about running OpsManager, you should open a case in the Commercial Support Portal.

Alternatively if you are evaluating MongoDB Enterprise and interested, send me a private message with your contact details and I can request a MongoDB Account Executive to contact you.

Best regards,

Wan.