Not able to connect to Mongo cloud manager server

[Amit Wadhawan]

This is my first post and i am a new mongodb user. we have a Cloud manager setup for our mongo servers

1. Cloud manager no longer(starting jan 24th 2017) supports provisioning new servers on AWS. so we added our own ec2 instance with mongo on it(installed using command line) by using AWS interface.

2. We also installed automation Agent on this server using command line. once this step was complete i can see my server in cloud manager group.

3. Issue is that server showing up in cloud manager is showing internal ip to connect, i cannot use internal ip of server , to connect my local machine to it. how to fix it?

4. i ran hostname -f on ec2 instance and it returns internal ip(is this intended behavior?) shouldn't this resolve to public dns(.com address)?

5. if i use my old group in cloud manager(they still have option to provision new servers) there i can provision new servers easily and they show up as name(public dns) once provisioning is complete. since this feature is discontinued how can i configure it for new groups?

thanks

Amit

[Wan Bachtiar]

Hi Amit,

It’s been a while since you posted this question, have you found the solution to provision new servers in AWS via Cloud Manager ?

If you still have any questions you can contact the MongoDB Cloud Support, or via the Cloud Manager user home page. This will create a private Cloud Manager group ticket for you and point you in the right direction.

Regards,

Wan

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