-bash: /var/log/mongodb-mms-automation/automation-agent.log: Permission denied

[Thiago Salhab Alves]

Hi, Im new at mongodb.

Im Mac OS 10.9.5 user.

I install mongodb (its ok).

Now im installing the MMS for mongodb.

I followed all the instructions at https://mms.mongodb.com/setup/onboarding/544cf050e4b0d85de44b58e8#agentInstall

But I have some problems with this lines permissions

- Create the directories /var/lib/mongodb-mms-automation, /var/log/mongodb-mms-automation and /data and ensure that they are owned by same user that you will use to run the agent.

I try: mkdir -p /var/lib/mongodb-mms-automation

       mkdir -p /var/log/mongodb-mms-automation

       mkdir -p /data

First I have some problems but after digited sudo touch /var/lib/mongodb-mms-automation.lock, its work.

       

But when I was started  the agent:

nohup ./mongodb-mms-automation-agent --config=local.config >> /var/log/mongodb-mms-automation/automation-agent.log 2>&1 &

The last line when executed returned: -bash: /var/log/mongodb-mms-automation/automation-agent.log: Permission denied

Could you help to make it work?

Thanks

Thiago Salhab Alves

[Gabriela Arrais]

Hi!

I have the same problem here...could you find a solution? 

[Doug]

Hi Thiago,

I would check the permissions on the file. When you run `ls -alh /var/lib/mongodb-mms-automation/automation-agent.log` check to see if the file is owned by `root`. If it is you will need to change the owner to the user that will be running the agent, or allow less restrictive permissions on the file itself.

Doug

[Stephen Steneker]

Hi Pulkit,

You're replying to a discussion from last year that likely describes a very different environment (OS X 10.9.5) and certainly an older version of the automation agent. If there are issues with file/directory permissions the exact commands to fix will depend on your O/S and how you installed MongoDB.

Can you please start a new discussion with details of your environment and issue (i.e. O/S version, automation agent version, any specific error or log messages, ...)? It would also be helpful if you can include your group name or a link to the group in MongoDB Cloud Manager so one of the MongoDB team members could review.

Thanks,

Stephen

On Wednesday, 15 July 2015 05:13:06 UTC+10, Pulkit Singhal wrote:

Few things have changed, some of it maybe the default documentation and the other parts may have to do with the location of log file being different these days.

Instead of:

$ sudo chown `whoami` /var/lib/mongodb-mms-automation
$ sudo chown `whoami` /var/log/mongodb-mms-automation
$ nohup ./mongodb-mms-automation-agent --config=local.config >> /var/log/mongodb-mms-automation/automation-agent.log 2>&1 &

The following worked better for me:

sudo chown mongodb /var/lib/mongodb-mms-automation
sudo chown mongodb /var/log/mongodb-mms-automation
touch /tmp/mongodb-mms-automation.lock
sudo chown mongodb /tmp/mongodb-mms-automation.lock
sudo -s
su mongodb -s /bin/sh
newgrp mongodb
id
nohup ./mongodb-mms-automation-agent --config=local.config >> /var/log/mongodb-mms-automation/automation-agent.log 2>&1 &

But afterwards I still didn't get very far.

[Shlok Malik]

Facing same issue

Hosted on aws ec2 

Ubuntu 14.04.2 LTS (GNU/Linux 3.13.0-48-generic x86_64)

Error in mongo cloud manager: Error rotating log /var/log/mongodb-mms-automation/monitoring-agent.log : <Monitoring Agent Manager> [09:31:56.067] Error opening /var/log/mongodb-mms-automation/monitoring-agent.log : open /var/log/mongodb-mms-automation/monitoring-agent.log: permission denied

Versions: 

State

 

Port

 

Version

 

 Automation Agent

 

2.6.4.1612

 

 Monitoring Agent

 

4.1.0.251

 

 Backup Agent    

 

4.1.0.347

How do I proceed?