Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I only have 1 GIG data plan with my phone carrier. How do I listen to the music on my playlist while I am out running or walking a half-marathon and training? Do I need to download all the songs first? Do I need to buy extra storage space on my phone or a new phone?? I do not want to see my phone bill next month and all the music was streaming via my LTE/4G carrier waves.
When you do so, songs within the playlist will start downloading to your phone, one by one (The currently downloading song will have a loading symbol). I reccomend you to do this while you are connected to a Wi-Fi, since a connectionis needed to download them.
If you have marked a playlist as Available Offline, and songs won't download (no song has the loading symbol and they have a gray arrow next to them) then try deleting apps and stuff you don't need and maybe that helps.
I have downloaded 3 playlists and they have the green arrow. I cannot find anything that says settings. Do you mean setting on my laptop? If I play the donwloaded music, is it playing without wifi? Is it using my data on my iphone? I need bluetooth to connect to my car and my speaker. Does this involve wifi? Please speak to me as if I am a five year old. I dont understand techny language.
. Make sure you are connected to the internet via WiFi -> Follow the playlist (if it's not your own) -> Switch the "Downloaded" icon so that it appears green -> Wait for all the songs to download (to the left of each song there will be a circular icon with a green arrow pointing down)
Thanks! Although, I have not had any problems since about a week after this question was posted back in 2015. I believe the first response was the correct answer - that, in addition to allowing the download of certain playlist songs (I think it's up to 5000 now?) only those playlists that you downloaded need to be set to play offline and only they will play and - they do play.
Since then, I'm on a different data plan with my carrier up to 6GB ... I work and live in a wifi zone so, even if I am out - sometimes I will just turn off my wifi and play Spotify "live" instead of offline from downloaded music
Which client are you using the Spotify app from? Depending on the client, Settings is accesible in many ways. For example, if you are using the Android app, tap the Library icon on the bottom right and then on the top right corner of the screen you should be seeing a gear icon. Clicking on that should bring you to the settings page for the app. From there you can select Offline Mode. You can find out a more detailed guide for every device here, make sure to check it out as it offers lots of useful information.
As long as you have Spotify set on Offline Mode you shouldn't be using any mobile data. However, you'll need an internet connection to download the music you want available offline first. That can either be while using WiFi or data, however I'd suggest using WiFi especially if you want to make available offline lots of songs or playlists. After they're all downloaded (the gray circle next to the songs should turn green), you can turn Offline Mode on and listen to everything you've downloaded without using up your data
Spotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set to offline mode or not. Every other music app I have works fine offline so its definitely something wrong with Spotify. Here is what I tried so far:
I have a Google Pixel 2 with Android 10, running Spotify version 8.5.51.941 and I'm encountering the same problem. (Prior to this update, I had never encountered this issue!) It does not matter whether I am playing from the phone itself or using Bluetooth. It usually gives me about 5 minutes of playback time, then stops. I'm almost always in Offline mode due to having poor signal at work and no secure wifi available - the sole reason I purchased Premium.
I've had this problem crossing over 3 phones now. Interesting, playing albums is far more problematic than either of my two large playlists. Reinstalling gets rid of the problem for awhile, but it comes back. I'm beginning to think it's by design.
just in case it helps people. I see there have been no updates since 2020. I am having the same problems in 2024 on Android 13. I have found that if I go to settings -> local files and click "Show audio files from this device", it starts working, still offline and not working before. It has not been consistent, but it seems like progress. I will check it later in the car where I use Android auto and don't want it using data.
This has been happening for quite some time and it's starting to extremely annoy me. I live in NYC and commute on the train. I never had this problem before until the last couple of months. I have different playlist downloaded but now it seems that when I lose service the freaking app does not want to load. It just keeps spinning, even if I close the app it does the same thing. I have to literally turn off mobile data for it to work. I have done countless clearing cache, data, reinstall, even chamged my SIM card. My music keeps playing if I am already listening to music with no issue but if I want to go to the playlist, it just freaking loads.
On another note, we're afraid we couldn't see the screen recording you sent. Could you give it another try? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).
Hi, sorry for the delayed response. This issue is still ongoing. I normally do not switch to Offline Mode as I never really had to before. It would just load my downloaded music and playlist. The music however will continue to play in my headphones even if I skip it will still play. However, I go check the playlist and the app keeps freaking loading or I can't press on the playlist at all. I turn off Mobile Data and then everything loads like normal. It never used to do this. It just worked before.
_Mgb8nwEF6hV7BMihvuSyy/view?usp=share_link
This is the screen recording.
Thank you for keeping in contact and for the info shared.
We've tried to watch the video you attached, but it's giving us an access error. It seems that the video is set to private and we have no permission to open it. Would you mind changing the permissions and attaching it again to have a better look at the issue?
We'll be on the lookout.
Please note that when playing content with Offline mode turned off and mobile data turned on, your downloaded playlists/albums are still being streamed, hence the loading issues when you lose service. To avoid this, simply enable Offline mode while on your commute.
On another note, would you mind sharing with us the exact Spotify version you're running on your mobile device? We'd suggest checking if both the app and your mobile device are up-to-date.
Lastly, we'd suggest changing the quality of your downloads to see if you noticed any changes. We'd suggest removing all downloads and cache of the app once more by going to Storage> Remove all downloads and Clear cache, then changing the quality. To do it, go to Audio quality> download. Give it a try and let us know how it goes.
I have this problem and it is really annoying when commuting, its like Spotify is trying to connect before allowing me to play my downloads. How can this be stopped without having to go into offline mode
I'm using a Flip 5 fully updated (Android and Spotify app) but it has been happening for a long time so it is not specific to a version of the app nor phone as I am sure it was the same with my last phone (S21 Ultra)
Having the same issue on offline mode. I can select my album, but then I see a loading indicator. I have to go online for it to finish loading, which completely defeats the purpose of having an offline mode.
Also, and if possible; could any of you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).
When I try to play any of my downloaded playlists in offline mode, I just get the never-ending green wheel. The playlists never appear. If I toggle off offline mode for just a second, they will then appear. This is no good when I'm in places with no WiFi/internet access, like flying or on subway.
From what I see, I would put it down to the introduction of the thumbnail videos with each album, as the first thing you see when you go back online for an album that won't load, is the thumbnail load.
We appreciate all the info you've included in your previous posts. In order to continue investigating the case with the relevant team, @Murnaloo, @c_palmtree and @DPhG, please include in your next response the exact Spotify version you're currently running on your devices. If you don't know where to find it, we'd recommend checking this article out.
d3342ee215