winscp connection to GNPS keeps timing out

[Jenan Kharbush]

I'm having a really weird issue with WinSCP that I've never experienced before: the file transfer starts off fast (many MB/sec) and then rapidly decreases to like only a few MB/sec or even kb/sec, so that the file transfer doesn't complete before the connection times out. The error I keep getting is "Timeout detected. (control connection). Copying files to remote side failed". It then automatically tries to reconnect but the same thing happens. I've tried increasing the timeout limit but it doesn't help. 

Anyone have this happen?? I can transfer small files like text files or .mgf files but not the .mzML ones I need. 

Thanks,

Jenan

[amcara...@gmail.com]

Hi Jenan,

Have you tried updating the WinSCP version you are currently using? I haven't seen this issue with the 5.17.9.

Best,

Mauricio. 

[Jenan Kharbush]

Thanks, I did check, I have 5.17.10. 

It's super weird; still happening today. Is there another ftp client that I can try? 

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Jenan J. Kharbush, PhD

Pronouns: She/Her/Hers

Department of Earth and Environmental Science

University of Michigan

Room 2534

1100 N. University Ave.

Ann Arbor, MI 48109-1005

The University of Michigan, named after Michigamaa (“Great Water” in Ojibwe), occupies the traditional territory stewarded by the Anishinaabe. This land was ceded through the Treaty of Fort Meigs by the Anishinaabeg—the Three Fires People—Ojibwe (Chippewa), Odawa (Ottawa) and Bodewadimi (Potawatomi). Through these words their current and ancestral ties to the land and to the University are acknowledged.  

[amcara...@gmail.com]

Since there are no issues of this kind with the version 5.17.9 (I personally used today by transferring >800 files, raw and mzML), I would suggest to use that one. Otherwise, report the bug to them (https://winscp.net/forum/index.php) and wait for their next release. 

There are a couple of options in the GNPS documentation: https://ccms-ucsd.github.io/GNPSDocumentation/fileupload/

CoreFTP

CoffeeCup Free FTP

I hope it helps Jenan.

Best,

Mauricio.

[Jenan Kharbush]

Thanks! In case anyone else has this happen, I can now confirm there's something that doesn't work well with the 5.17.10 version, at least on my computer; I installed the 5.17.9 and it seems to work as normal. I'll submit a bug report to winscp so they know.

To view this discussion on the web visit https://groups.google.com/d/msgid/molecular_networking_bug_reports/b03da38d-b9b4-4b21-9b96-0fa454a920c3n%40googlegroups.com.