Microsoft Laptop Portable Charger
Ceola Roefaro
A couple hours earlier I was using my laptop fine and once I was done using it I took off my charger out of my laptop and left I just got back on and plug back in my charger but it wouldn't fit, the charger would be stuck and unlike before where it was inserted smoothly my charger wouldn't budge into the jack I need help please.
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues with the Laptop charger won't fit into the laptop jack. Don't worry I'll do my best to help you with this.
As I understand you need more information regarding the service. In this scenario, the best person who can help you with respect to this issue, Is by contacting the phone support. They would go ahead and provide you all the information required before setting up the service.
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Microsoft's Surface Laptop line is essentially its direct competitor to Apple's MacBooks. Unlike most MacBook-to-Windows comparisons, this one's pretty apt. Both are made by the developers of their OS, both use premium internal components, and both feature unibody aluminum shells.
As flagship laptops, you'd expect both lines to be aiming high in component selection, performance, and features. Apple usually integrates all three of those tentpoles into its new MacBook Pro releases. Microsoft, however, seems more complacent, and I think that fact is starting to hold back the Surface Laptop line.
All of the precision-machined cases and blazing-fast performance here couldn't make me ignore the distractingly large bezels, nor could anything make me forget about its comically outdated webcam. That's all very unfortunate because the Surface Laptop 5 is an excellent system, overall. Microsoft just made it hard to appreciate that by stubbornly retaining some components for this third-generation model.
Longer answer: Microsoft nailed clean, minimalistic quality in a way that basically no one but Apple seems to replicate. From the softly reflective Windows logo to the sharp-looking (but not actually sharp) machining of the outer case, the Surface Laptop can match or beat any MacBook or Windows-based laptop on build.
A note about materials: My review unit was the all-aluminum model. Microsoft offers configurations with Alcantara material on the keyboard deck. If you hate the feel of cold metal on your wrists, it could be a great option. But, I'd consider the trials and tribulations you put your laptop through, and how that material will hold up to them, before buying.
Microsoft's port selection on the Surface Laptop 5 is very middle-of-the-road. That's a good thing. It acknowledges that plenty of USB-A peripherals still exist, so it includes a single USB-A port.
There's never been a better time to upgrade your work-from-home setup with a docking station that transforms your laptop into a more comfortable working environment. Here's what you should look for.
Likewise, you get one USB-C port, with Thunderbolt 4 support, meaning it can connect a whole slew of peripherals (such as storage, power, and displays) all on its own. It's a sensible mix, if not a plentiful one.
One place Microsoft could have added USB ports was where its long-standing Surface Connect Port lives. This I/O, which has remained mostly unchanged since the first Surface, is the only one on the laptop's right side. I have two issues with this port.
First, I'm almost never a fan of proprietary connectors, which this very much is. It'll do a good job connecting Surface-branded docking stations, but USB-C could do just as well while being much more universal.
Second, I've seen Surface chargers like the one included with this laptop fail at a higher rate than standard barrel-type plugs, or other magnetic options, like Apple's MagSafe chargers. Not only do the tiny contacts seem prone to corrosion, but the required magnets that hold the Surface Connect fin in place seem to lose strength over time. Luckily, there's a second charging method we'll discuss below.
For the next of those aged components, let's talk about bezels. Those black spaces around a screen barely exist on modern smartphones, and nearly all laptop, monitor, and TV makers have shrunk theirs to a bare minimum. Microsoft saw this trend and said "...Nah."
Squarely in the center of that oversized top bezel is the worst decision Microsoft made for this laptop: its webcam. I should note the Windows Hello support it offers is appreciated for its rapid logins. What isn't appreciated is the outdated 720p resolution.
A Microsoft representative claimed during a recent presentation that the company's customers were still satisfied with 720p quality and that Windows 11's built-in software processing would make the camera look better. I'm doubtful of the first point and disagree completely with the second. It still just looks like a 720p webcam, period.
This might be forgivable in a budget model. But even the base config Surface Laptop 5 is $1,000. The configuration I'm testing is $1,700. A few years ago, this rant would have been overblown. But with most of us spending multiple hours per week on Zoom or in video conferences, I can't excuse mediocre webcams any longer.
Back to a far more positive aspect of the review: performance. My review unit packed a Core i7 CPU, 16GB of DDR5 RAM, and a 512GB SSD. With this configuration, the Surface Laptop 5 is a beast. It flew through heavy-duty Photoshop tasks, handled any number of Chrome tabs, and seamlessly streamed video during all of that. Better yet, it remained consistently whisper-quiet and cool to the touch, especially on the keyboard deck. I didn't encounter the uncomfortably warm wrist rests that have been a pet peeve of mine on other laptops.
One annoying quirk I ran into was the unwillingness of Windows 11 or the Surface Laptop 5 to provide a battery life estimate in hours and minutes. A stat that usually pops up in short order was just absent here. That left me to time the battery life the old-fashioned way. The result was an average of about 10 to 14 hours with mixed use. This included things like streaming video and audio, browsing the web, writing content, and other mundane workday tasks.
At the extremes, I could deplete the battery in about 7 hours if I tried to create a worst-case scenario, and I could eke out the full 18 hours that Microsoft rates the model at by sacrificing some screen brightness, volume, and performance.
Overall, I'd have no qualms about leaving my charger at home and expecting to get a full workday from this laptop, as long as I topped it up overnight. If you do need a charge and you left your proprietary charger at home, all is not lost. The included USB-C port can charge the Surface Laptop 5, too. A generic 65W charger I tested took the unit from nearly dead to full in about 2 hours.
I may seem like I had high standards for this review, and I did. This is a flagship laptop from the company that makes Windows, after all. While those resources and ability to optimize for its own OS did show in aspects like the Surface Laptop 5's consistently excellent build quality and performance, it faltered when it came to basic modern necessities like a decent webcam and a contemporary display layout.
If you never videoconference or if wasted space around your display doesn't bother you, you're looking at the best Windows laptop you could buy right now. Even if those things do irk a bit, I'd recommend balancing them against the exceptional performance, build, and aesthetics. The Surface Laptop 5 is frustratingly close to being that universal leader among Windows portables that Microsoft wants it to be. But, if Microsoft wants that crown, I hope it updates the components that held this generation back when it comes time to design the Surface Laptop 6.
The ThinkPad Z16 shares a similar rigid, satisfying build, while adding a bit more creative detailing. It also features far smaller display bezels, and equal performance, though its webcam was equally disappointing.
Dell's latest entry in the XPS 13 lineup looks like it comes from further down the timestream. It features equally precise design and build quality, but uses every millimeter of its body for display or keyboard. It also includes identical configuration options, but will cost more on a 1:1 configuration basis.
USB-C charger: Newer Surface devices also support USB-C charging. This means you can use a reliable third-party USB-C charger such as the Anker 747 Charger (GaNPrime 150W) as your Windows Surface charger.
Yes. There are many third-party USB-C chargers you can use if your Surface device supports charging via USB-C. For example, Anker 747 Charger (GaNPrime 150W) comes with 3 USB-C ports and supports charging your Microsoft Surface devices at up to 100W. Additionally, there are also docking stations for Microsoft Surface to provide both data transfer and efficient and safe power supply.
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