Sevicenow Developer orArchitect Chicago, IL onsite
ramashish kumar
Hi,
Kindly share your updated resume if you are good with the JD below. I will be happy to share more information.
Role Descriptions: Sevicenow Developer or Architect
Location: Chicago, IL onsite
Duration: 6 months
JD
Competencies: ServiceNow - 6-8+ years experience
required
Desired Competencies (Technical/Behavioral
Competency)
Must-Have Technical Competency
• Experience as a Technical Lead
• Experienced in ITIL Process Definition,
Integration Solutions, understanding Architecture solution
• Understanding customer business requirements
and convert to functional requirements
• Responsible for reviewing requirements for
accurate estimation
• Experienced in leading at least a couple of
Implementation projects in ITSM area, ITOM, CMDB and integrations and one
complete Implementation lifecycle for ServiceNow
• Lead ITOM implementations including Discovery
schedules, MID Server management & troubleshooting.
• Architect integrations with retry logic,
security controls & API governance.
• Ensure CMDB health through governance, audits
& automated correction.
• Collaborate with application owners to build
service maps & dependency models.
• Expertise ServiceNow deployments, ITSM
migrations, consolidations, upgrades, integration with other third party tools,
Orchestration, operational activities, Project Management expertise
• Review, and do proactive analyze and resolve
application issues as needed
• Mentor and share technical knowledge/guidance
to team
• Very good ITIL process knowledge and ability
to evaluate and bring out the correlations and impacts with respect to customer
requirements and ITIL / industry standards
• Must be certified with ServiceNow Systems
Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
• Should possess good knowledge in Agile/Scrum
methodology
Behavioral competency
• Handles customer meetings and provide
weekly/monthly reports for customer as well as TCS management
• Good communication in orchestrating customer
requirements/needs, solutions, customer responsibilities, risks, challenges and
impacts
• Excellent team management skills to manage the
project team and members
• Participate and provide feedback during
planning meetings (i.e., pre-iteration, and retrospectives)
Good-to-Have
• Experience in ServiceNow custom application
design and development
• Evaluate the tool stability and performance
and provide recommendations
• Knowledge on new servicenow modules ( HRSD,
SecOps, GRC, CSM, ITBM, Etc..)
• Preferred to have ServiceNow Implementation
Specialist certification
• Abilities to manage conflicts that may arise with
customers and/or TCS internal stakeholders
Responsibility of / Expectations from the Role
• Understand Architecture Solution for the
implementation or Maintenance of ServiceNow platform
• Work with Architect and customers for the
technical requirements, document them, play back and baseline
• Develop a design aligned with the Architecture
(if applicable) and technical requirements
• Lead a team of ServiceNow developers, web
designers, integration SMEs and QA analysts to build and deploy the applications
meeting the customer requirements
• Perform Sprint activities (if agile) with the
customer and the team:
• Develop User stories from the requirements
• Estimate effort, Work with the product sponsor
to prioritize the user stores
• Do sprint planning
• Assign sprint activities to the team
• Advise Best Practices and provide technical
solutions and/or workaround for the issues/requirements
• Track and share the status of sprint / user
stories with the Project Manager
• Identify and manage risks and challenges
• Ensure the quality deployment of the product
as per the design
• Ensure the security, resilience of the
components as per the design
• Evaluate and identify the opportunities for
continuous improvement in Delivery and/or in Design
Thanks and Regards
Ramashish Kumar
Valzo Soft Solutions LLP
A: 12600 Deerfield Parkway ,
Suite -2123, Alpharetta, GA-30004
LinkedIn : linkedin.com/in/ramashishkumar86