SCM - Warehouse Management Lead - Remote
ramashish kumar
Hi,
Kindly share your updated resume if you are good with the JD below. I will be happy to share more information.
Role : SCM - Warehouse Management Lead
Location: Remote Job
Duration: 6 months
Job
We
are seeking an experienced technology specialist who can lead day-to-day
activities in support operations across multiple processes focused on Warehouse
Technology solutions – Manhattan Active WM, Mobile Applications.
Qualifications
Bachelor’s degree in related field or equivalent
work experience.
Warehouse Management Application experience,
Manhattan Active .
Minimum 7 years of IT and 5 years of hands-on
experience in Manhattan enterprise applications
3 - 5 years of experience of successful production
support, testing, deployment, and validation in a corporate environment.
Problem Solving Skills – Demonstrated ability to
assess, contain, and resolve service disruptions. Ability to follow a
structured approach to solving a problem.
Ability to synthesize insights from data to drive
system and/or process improvements.
Communication Skills – Ability to interact at all
layers of the organization and communicate the impact and resolution steps
effectively.
Business Acumen – Broad understanding of the
business functions, business applications, and site-specific requirements.
Excellent verbal and written communication skills
and the ability to interact professionally with a diverse group of external and
internal stakeholders.
Strong stakeholder and people management skills
Expertise in change management and user adoption
strategies
Timing – This position requires flexibility to work
in multiple shifts. Weekend support also will be required for planned
activities including release deployment, testing, and unplanned service
restoration.
Enjoys detailed and challenging puzzles, thrives in
a fast-paced dynamic environment, and possesses the aptitude to work
independently
Experience working in an onshore-offshore
development model
Excellent communication skills with the ability to
switch contexts between highly technical and business-focused topics quickly
and easily
Additional Preferred Qualifications:
Experience with ServiceNow, Jira, Postman
Experience in SCI reporting
Experience collaborating in global/geographically
diverse teams
Strategic mindset and critical thinking
Excellent written and verbal communication skills
Self-motivated. Must be flexible and willing to
adapt to change
Ability to lead meetings/calls – must be comfortable
leading large meetings, presenting
Must be very thorough with day-to-day planning and
keeping oneself organized
Willingness to work off hours, as requested
Responsibilities:
Improve incident response times, decrease SRT
duration and eliminate incident root cause.
Partners with internal IT solution owners and
Managed Services Partners to drive process improvements and reduce risk of
service disruptions.
Ensures streamlined support for root cause analysis,
permanent corrective actions and problem resolution.
Applies governance policy standards consistently
with respect to SLA performance.
Demonstrates knowledge of core ITIL framework and
the application of methodologies within area of concentration.
Ensures coverage for SRT support, High(P1, P2)
priority tickets.
Participate in daily operational stand-up meetings
with team.
work with SRT Coordinators, SRT Managers, Root Cause
Issue team, BA, Developer and Testing team.
Reporting tasks at stated cadence: Daily, monthly
Role Descriptions: To understand and analyze
business requirements on Manhattan Active WMS (MAWM)| Issues and changes to
existing functionalities| Build test case and hands on into the system
independently.Documentation of Requirements| SOP documents Translate the user
requirements into functional and technical design| application configuration
and testing scenarios Documenting all aspects of the system (e.g. URS| process
flows| functional specifications| technical design| application configuration|
test scenarios| Support document etc.) according to internal procedures.Support
Active WMS application (MAWM) and supportSupport migration of Legacy WMS DC
sites to new Manhattan Active WMS.Coordinates problem solution with multiple
external Vendors for TMS| Packing Conveyor system.Knowledge of integration at
technical level to interface external system.Understanding of Cloud based
services. Core IT experience and not worked as warehouse Manager or end user to
count the experience.
Essential Skills: To understand and analyze business
requirements on Manhattan Active WMS (MAWM)| Issues and changes to existing
functionalities| Build test case and hands on into the system independently.
Documentation of Requirements| SOP documents Translate the user requirements into functional and technical design| application configuration and testing scenarios Documenting all aspects of the system (e.g. URS| process flows| functional specifications| technical design| application configuration| test scenarios| Support document etc.) according to internal procedures.
Support Active WMS application (MAWM) and supportSupport migration of Legacy WMS DC sites to new Manhattan Active WMS.
Coordinates problem solution with multiple external Vendors for TMS| Packing Conveyor system.Knowledge of integration at technical level to interface external system.
Understanding
of Cloud based services. Core IT experience and not worked as warehouse Manager
or end user to count the experience.
Desirable Skills:
Keyword:
Skills: SCM - Warehouse Management
Experience Required: 10 & Above
Thanks and Regards
Ramashish Kumar
Valzo Soft Solutions LLP
A: 12600 Deerfield Parkway ,
Suite -2123, Alpharetta, GA-30004
LinkedIn : linkedin.com/in/ramashishkumar86