ServiceNow ITSM Senior Developer Cincinnati, OH, / San Francisco, CA
ramashish kumar
Hi,
Kindly share your updated resume if you are good with the JD below. I will be happy to share more information.
Role : ServiceNow ITSM Senior Developer
Location:
Cincinnati, OH, / San Francisco, CA
Duration: 6 months
US Citizen or Green Card Holder only due to Federal
Compliance
Technical Competency
• Experience as a ServiceNow ITSM Developer and
Implementing Incident Management, Problem Management, Change Management,
Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
• Ability to configure ServiceNow ITSM applications
in alignment with approved design plans
• Knowledge of unit testing, system integration
testing, performance testing, user acceptance testing, or any client-specific
testing
• Experience with developing ServiceNow software
solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
• Familiarity with SQL query creation and LDAP Query
for connecting to and pulling data from Oracle, MySQL databases and AD
respectively
• Worked with and understands the value in creating
repeatable processes to design development, test, staging and production
environments that are reliable with high availability
• Must be ServiceNow Certified Systems Administrator
• Should possess knowledge in Agile/Scrum
methodology
• Basic knowledge with ITIL/industry standards
• Knowledge of software development lifecycle (SDLC)
• Behavioral competency
• Effective communication skills with both
non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the
project team members collaboratevily
• Participate and provide feedback during planning
meetings (i.e., pre-iteration, and retrospectives)
Roles & Responsibilities
1. Including experience with the Service Catalog
module and creating custom applications.
2. Experience creating request forms, developing
integration with external systems, implementing security (including Access
Control Lists), and enhancing the user interface to provide a custom look and
feel.
3. Ability to implement moderate to complex custom
widgets and backend scripting.
4. Strong knowledge of ServiceNow platform
architecture, modules, and functionalities.
5. Hands-on experience in configuring Business
Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI ages, Script
Includes, Access Control Lists, complex workflows and solution migration to
higher environment.
6. Experience in developing ServiceNow integrations
using APIs, web services, and data imports/exports.
7. Experience in Workflows, SLAs, Import Sets and
Update Sets.
8. Experience in creation of Record Producers and
Catalogue Items using Variables, Variable Sets.
9. Working knowledge to schedule jobs, events, and
triggers to manage business needs.
10. Experience in creating transform maps and Import
sets for uploading the bulk data through sheets.
11. Solid understanding of IT Service Management
(ITSM) and IT Operations Management (ITOM) processes.
12. Must have experience in Service Now Custom
Development.
13. Sound knowledge of Computer Science fundamentals
– data structures, algorithms, operating system concepts
14. Excellent analytical skills, methodical
problem-solving skills and troubleshooting skills.
15. Self-motivated and willing to learn new skills
and technologies as needed.
16. Ability to meet objectives, goals, and deadlines
with minimal supervision.
17. Self-motivated individual, Flexible, Adaptable.
Optimistic, Self-aware, Open to change
18. Work mostly with minimal supervision Assertive,
resilient and welcomes change and navigates through adversity.
19. Shows moral courage, openness, and honesty in
all dealings.
20. Engages interest and participation of others and
has a collaborative approach to working with others.
21. Training skills, to able to understand project
implementation and train business users.
22. Strong analytical and problem-solving skills,
with the ability to translate business requirements into technical solutions.
23. Excellent communication and collaboration
skills, with the ability to work effectively in a team environment.
24. ServiceNow certifications, such as Certified
Application Developer (CAD
Regards
Ramashish Kumar
Valzo Soft Solutions LLC
A: 12600 Deerfield Parkway ,
Suite -2123, Alpharetta, GA-30004
LinkedIn : linkedin.com/in/ramashishkumar86