Service Now Sr. Consultant Milpitas, CA or Ann Arbor, CA Onsite
ramashish kumar
Hi,
Kindly share your updated resume if you are good with the JD below. I will be happy to share more information.
Role : Service Now Sr. Consultant
Location: Milpitas, CA or Ann Arbor, CA Onsite
Contract
Location:
Role Overview
We are seeking a senior ServiceNow Technical Management Consultant to architect, lead, and execute the enterprise ServiceNow platform. This role serves as the hands-on technical authority responsible for platform vision, roadmap, and delivery, with a strong focus on CMDB, ITOM, ITAM, integrations, and Al-driven capabilities. The consultant will drive platform engineering while leading technical teams and partnering closely with infrastructure, security, and enterprise stakeholders.
Key Responsibilities
Own ServiceNow platform architecture, technical strategy, and multi-year roadmap Act as the technical authority for CMDB, ITOM, and ITAM implementations Architect and deliver an enterprise CMDB aligned to CSDM, including Cl models, relationships, normalization, reconciliation, and data governance
Lead ITOM engineering including Discovery, Service Mapping, Event Management, and AlOps
Architect ITAM solutions covering hardware, software, SaaS, and cloud asset lifecycles Design and govern integrations using Integration Hub, APIs, and event-based patterns Execute end-to-end delivery from technical design-through production deployment Ensure platform performance, scalability, security, and upgrade readiness Leverage ServiceNow Al capabilities such as Predictive Intelligence, Virtual Agent, Al Search, and Now Assist
Lead and supervise developers, business analysts, administrators, contractors, and system integrators
Conduct architecture, configuration, and code reviews and enforce platform standards Partner with Cybersecurity, Identity, Server, Network, Datacenter, End User Computing, Procurement, Legal, and Asset Management teams
Translate business and operational requirements into scalable technical solutions Minimum Qualifications
8-12+ years of hands-on ServiceNow platform experience
Proven enterprise delivery of CMDB, ITOM, and ITAM programs
Deep knowledge of ServiceNow data architecture, Cl modeling, and service mapping Strong experience with Discovery, MID Server design, integration, and automation
Advanced ServiceNow scripting and JavaScript skills
Experience leading technical teams and managing vendors or contractors
Strong execution mindset with accountability for delivery outcomes
Preferred Qualifications
ServiceNow certifications (CSA, CIS, CAD; CTA preferred)
Experience with AlOps and Al-enabled ServiceNow capabilities
Background in large-scale enterprise transformations or platform modernization
Senior-level consultant/technical leadership role with hands-on delivery responsibility.
Regards
Ramashish Kumar
Valzo Soft Solutions LLC
A: 12600 Deerfield Parkway ,
Suite -2123, Alpharetta, GA-30004
LinkedIn : linkedin.com/in/ramashishkumar86