Unable to install due to "Access Privileges"

[Lila Low-Beinart]

Hi All,

I've been a long time user of mnemosyne. I recently broke my MacBook M1 screen (groan) so now I've upgraded to an M3 MacBook Air. I've downloaded python, installed it, and downloaded mnemosyne. However, when I try to open the file "Mnemosyne-Installer-MacOS.command" I get an error stating "The file “Mnemosyne-Installer-MacOS.command” could not be executed because you do not have appropriate access privileges."

I am the administrator, and I've tried extending read & write privileges to "everyone", however I'm still getting the error.

I'm trying to study for my licensing exam this Sunday so would really appreciate any help, thank you!

[Peter Bienstman]

I'm putting Devin, our Mac developer, in Cc here.

Peter 

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[Devin Howard]

I think you'll have to go to System Preferences> Security and Privacy and see if it's got any messages about the installer 

Failing that, you could open the installer file in a text editor, and copy the text. Open Applications > Utilities > Terminal and paste the text there. 

Sorry about this; without paying big bucks for an Apple Developer account we don't have a good way to make this easier. Feel free to reply back directly for more support

[Lila Low-Beinart]

Thanks for your help so far!

I double checked the security and privacy area and didn't see anything else there (I already enabled it to run as an unknown developer right when I downloaded it)

I just tried copy and pasting the installer text into terminal and got the following message:

"zsh: event not found: /bin/bash

lilalowbeinart@Lilas-Laptop ~ % "

Any other ideas? I'd really love to be able to continue using it!!

Thank you,

Lila

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[Lila Low-Beinart]

I'm realizing I'm not sure exactly what to copy into terminal from the following text, maybe that would help?

This is the text I find when I open the installer in textedit:

"#!/bin/bash

# This installer pulls mnemosyne from the pip registry. It requires that you have Python installed via https://www.python.org/downloads/macos

# make sure python is installed properly and accessible
/Applications/Python*/Update\ Shell\ Profile.command

# create some helpful launchers on the Desktop
echo << EOF > /Applications/Mnemosyne.command
mnemosyne
EOF
echo << EOF > /Applications/Mnemosyne-updater.command
pip3 install --upgrade mnemosyne-proj
EOF
chmod +x ~/Mnemosyne.command /Applications/Mnemosyne-updater.command

/Applications/Mnemosyne-updater.command # the actual install happens via this command"

[Oisín Mac Fhearaí]

Hi Lila,

Pasting into the terminal is a bit awkward and can cause problems. Usually you would run a command like "sh ~/Downloads/Mnemosyne-Installer-MacOS.command"

Assuming you do have Python installed, you can simplify it to this chained command instead (it's just creating those "command" files, making them executable and launching the script that runs pip):

echo mnemosyne > /Applications/Mnemosyne.command && echo "pip3 install --upgrade mnemosyne-proj" > /Applications/Mnemosyne-updater.command && chmod +x ~/Mnemosyne.command /Applications/Mnemosyne-updater.command && /Applications/Mnemosyne-updater.command

But that will probably fail if you need superuser privileges to write files to the /Applications folder... so instead, put that line in a file (let's say mnemo-tmp.sh, in your home directory), then run:

chmod +x mnemo-tmp.sh

sudo ./mnemo-tmp.sh

I don't use Macs these days so can't test -- apologies if that doesn't help at all.

Oisín

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