Constant Traceback errors

[Alex .]

Hello,

I am using the latest version of Mnemosyne and I am getting a lot of errors that require me to delete the mnemosyne config in the app data roaming folder.

Its happening about once a week the error makes it impossible to start mnemosnye until the config is deleted. 

[Peter Bienstman]

Please update to the release candidate of 2.3 announced on this mailing list.

Cheers,

Peter

[Alex .]

I am using 2.3 RC1 when i get this problem

[Peter Bienstman]

Do you run it from a USB key?

> -----Original Message-----
> From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-
> proj-...@googlegroups.com] On Behalf Of Alex .
> Sent: 14 April 2014 16:31
> To: mnemosyne-...@googlegroups.com
> Subject: Re: [mnemosyne-proj-users] Constant Traceback errors
>
> I am using 2.3 RC1 when i get this problem
>
> On Sunday, April 13, 2014 1:58:17 PM UTC+9, Peter Bienstman wrote:
>
> Please update to the release candidate of 2.3 announced on this
> mailing list.
>
> Cheers,
>
> Peter
>
>
> On April 13, 2014 5:27:09 AM CEST, "Alex ." <alexf...@gmail.com

> <javascript:> > wrote:
>
> Hello,
>
> I am using the latest version of Mnemosyne and I am getting
> a lot of errors that require me to delete the mnemosyne config in the app
> data roaming folder.
>
> Its happening about once a week the error makes it
> impossible to start mnemosnye until the config is deleted.
>
>
>

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[Peter Bienstman]

BTW, if you don't run this from an USB key, please also try this version and tell me if it helps:

http://users.ugent.be/~pbienst/pub/mnemosyne-2.3-config-test-setup.exe

Cheers,

Peter

> users/006b01cf57ee%24392eb8f0%24ab8c2ad0%24%40UGent.be.

[Peter Bienstman]

And if you still get an error, could you also post a screenshot of it?

Thanks!

Peter

> -----Original Message-----
> From: Peter Bienstman [mailto:Peter.B...@UGent.be]
> Sent: 15 April 2014 21:14
> To: 'mnemosyne-...@googlegroups.com'
> Cc: 'alexf...@gmail.com'
> Subject: RE: [mnemosyne-proj-users] Constant Traceback errors
>

> BTW, if you don't run this from an USB key, please also try this version and
> tell me if it helps:
>
> http://users.ugent.be/~pbienst/pub/mnemosyne-2.3-config-test-setup.exe
>
> Cheers,
>
> Peter
>

> > -----Original Message-----
> > From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-
> > proj-...@googlegroups.com] On Behalf Of Peter Bienstman
> > Sent: 14 April 2014 16:31
> > To: mnemosyne-...@googlegroups.com

> > Subject: RE: [mnemosyne-proj-users] Constant Traceback errors
> >

[breedcon...@gmail.com]

dear Peter,
we have a similar problem on OSX 10.9.2 : mnemosyne won't start and we get this:
Error in config:

Traceback (innermost last):
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/configuration.py", line 186, in load
EOFError

The application won't start.
How can we fix this? Is there a way to save the data already in the application?

Thanks a lot, Yvette

Also, in the next screen we see this:

An unexpected error has occurred.
Please forward the following info to the developers:

Traceback (innermost last):
File "/Applications/Mnemosyne.app/Contents/Resources/__boot__.py", line 309, in <module>
File "/Applications/Mnemosyne.app/Contents/Resources/__boot__.py", line 306, in _run
File "/Applications/Mnemosyne.app/Contents/Resources/Mnemosyne.py", line 155, in <module>
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/__init__.py", line 171, in initialise
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/__init__.py", line 251, in activate_components
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/logger.py", line 22, in activate
File "/Applications/Mnemosyne.app/Contents/Resources/lib/python2.7/mnemosyne/libmnemosyne/logger.py", line 175, in archive_old_log
KeyError: 'upload_science_logs'

[Peter Bienstman]

Hi,

Solution is the same on OSX. The config file to delete is ~/Library/Mnemosyne/config.

Cheers,

Peter

> -----Original Message-----
> From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-proj-

> us...@googlegroups.com] On Behalf Of breedcon...@gmail.com
> Sent: 23 April 2014 11:07
> To: mnemosyne-...@googlegroups.com
> Cc: alexf...@gmail.com; Y. M. Schlotter; joost de bree
> Subject: Re: [mnemosyne-proj-users] Constant Traceback errors
>

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[joost de bree]

Thanks a lot Peter, you saved my girl from a heart attack as she already filed hundreds of cards in the programme...

Everything on the computer is anyhow saved on Time-machine but we do not know if this also is a save way to back-up Mnemosyne files?

cheers,

Joost and Yvette

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[Peter Bienstman]

As long as TimeMachine backs up ~/Library/Mnemosyne you should be fine.

See also here:

http://mnemosyne-proj.org/help/backups.php

Cheers,

Peter

> -----Original Message-----
> From: mnemosyne-...@googlegroups.com [mailto:mnemosyne-proj-
> us...@googlegroups.com] On Behalf Of joost de bree
> Sent: 23 April 2014 16:49
> To: mnemosyne-...@googlegroups.com
> Subject: Re: [mnemosyne-proj-users] Constant Traceback errors
>

> users+un...@googlegroups.com.

> >> To post to this group, send email to mnemosyne-proj-
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[joost de bree]

dear Peter,
thanks a lot for your help!

rgrds

Joost&yvette

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