Yes, I uninstalled and went back and reinstalled 2.3.3 on the computer and I still get the same message again. It will not start up on the computer at all anymore.
It reads in full:
An unexpected error has occurred.
Please forward the following info to the developers:
Traceback (innermost last):
File "mnemosyne", line 191, in <module>
File "mnemosyne\libmnemosyne\__init__.pyo", line 208, in initialise
File "mnemosyne\libmnemosyne\__init__.pyo", line 331, in load_database
File "mnemosyne\libmnemosyne\databases\SQLite.pyo", line 374, in load
File "mnemosyne\libmnemosyne\databases\SQLite_media.pyo", line 39, in
create_media_dir_if_needed
File "os.pyo", line 150, in makedirs
File "os.pyo", line 157, in makedirs
WindowsError: [Error 5] Access is denied: u'backups'