Mediaone raises cable modem rates by $6.00 per month!

[Joe]

Did anyone else get te message that your Internet
access will cost an additional $6.00 per month?
I asked them via email what we got for the extra
$6.00, and they just re-stated that they have the
best service in town. I suspect that it's a case
of they think they can just get away with it. They
might loose a few, but most will just roll over and
pay. It reminds me of an old saying, Why does a
dog lick his b*lls? --- Because he can.

Here's a copy of the notice:

>May, 2001
>
>Dear Customer:
>
>In our efforts to provide you with important and timely information, we
>want to tell you about some upcoming price changes for your AT&T Road
>RunnerTM high-speed cable Internet services.
>
>Beginning with your June 2001 bill, the monthly price of our AT&T Road
>RunnerTM service will increase by $6.00, as outlined in the table
below:
>
>CURRENT PRICE
>(With *Video or Telephone Service Discount) $39.95
>
>NEW PRICE
>(Effective 6/1/01 With *Video or Telephone Service Discount) $45.95
>
>* Video Service level must be at least Standard Cable (formerly known
as
>Total Basic).
>
>Please note that if you are currently receiving your AT&T Road RunnerTM
>cable Internet service as part of a promotional offer, you will not be
>billed at the new price until the promotional period has expired.
>
>Our goal is to provide you with the best high-speed cable Internet
>service available, and we are confident that your choice of our AT&T
>Road RunnerTM continues to be the best value in the market today.
>
>We are committed to delivering the high standards of service and
quality
>you should expect from AT&T Broadband. Thank you for your continued
>support. If you have questions regarding this price increase, please
>contact us at http://help.broadband.att.com/rrsupport.
>
>
>Sincerely,
>
>Cathy Kuo
>
>
>Vice President
>Consumer Offerings
>

[LJ Cox]

That must be how they are financing the $9.00/month discount they are giving
me when I switch over to digital cable TV. Who cares to lay odds on how
long it will be until my cable bill get "adjusted" back?

"Joe" <ple...@nospam.com> wrote in message
news:sKGJ6.29306$V6.12...@typhoon.mn.mediaone.net...

[Joe]

Since they appear to be comparing their cable service,
to DSL, I asked them if they'd waive the mandatory
cable subscription fee, which brings the total monthly
costs up to $80. They don't really answer the question,
instead they say they are " working through structural
and operational details".

Apparently, the only detail they've "worked through"
is the price increase....

Original Message Follows:
------------------------
Thank you for responding so quickly. If we're to
compare your service with DSL, then can we drop
our basic cable subscriber ship requirement?

------------------------
Their reply:
------------------------

Thank you for contacting AT&T @Home. I apologize for any inconvenience
that you may be experiencing.

We are working through structural and operational details on how AT&T
makes all of its products available to customers in local markets across
the country. Details involved in the finalization of the merger between
AT&T and MediaOne® will determine the delivery of your high speed cable
modem service. At this time, the high speed cable modem service in your
area is AT&T Road Runner.

For more information on the Road Runner Cable Internet Service,
please call 888-339-3160 or visit http://www.mediaonerr.com.

You may now instantly access information about your AT&T @Home service
through our Online Customer Support Center at
http://www.attbroadband.com/support/. The comprehensive site provides
immediate answers to your product support and account management
questions, as well as real-time data regarding any service interruptions
that may be affecting the AT&T @Home network in your area. In addition,
the site has many online tools to help manage your AT&T @Home account
and service. If you have further service-related concerns or questions,
the site contains links to send e-mail or chat with customer care
specialists -- who are available 24 hours a day, seven days a week!

Thank you again for contacting AT&T@Home.

Louis M
AT&T@Home Online Customer Support Center

[steve ulrich]

apparently you haven't corresponded with a human either. this smacks of
automated reply. either way the price increase sucks.

in mn.online-service %f graced us with this prose:

>
> Since they appear to be comparing their cable service,
> to DSL, I asked them if they'd waive the mandatory
> cable subscription fee, which brings the total monthly
> costs up to $80. They don't really answer the question,
> instead they say they are " working through structural
> and operational details".
>
> Apparently, the only detail they've "worked through"
> is the price increase....
>
> Original Message Follows:
> ------------------------
> Thank you for responding so quickly. If we're to
> compare your service with DSL, then can we drop
> our basic cable subscriber ship requirement?
>
> ------------------------
> Their reply:
> ------------------------
>
> Thank you for contacting AT&T @Home. I apologize for any inconvenience
> that you may be experiencing.
>
>
> We are working through structural and operational details on how AT&T
> makes all of its products available to customers in local markets across
> the country. Details involved in the finalization of the merger between

> AT&T and MediaOne? will determine the delivery of your high speed cable

> modem service. At this time, the high speed cable modem service in your
> area is AT&T Road Runner.
>
>
> For more information on the Road Runner Cable Internet Service,
> please call 888-339-3160 or visit http://www.mediaonerr.com.
>
>
> You may now instantly access information about your AT&T @Home service
> through our Online Customer Support Center at
> http://www.attbroadband.com/support/. The comprehensive site provides
> immediate answers to your product support and account management
> questions, as well as real-time data regarding any service interruptions
> that may be affecting the AT&T @Home network in your area. In addition,
> the site has many online tools to help manage your AT&T @Home account
> and service. If you have further service-related concerns or questions,
> the site contains links to send e-mail or chat with customer care
> specialists -- who are available 24 hours a day, seven days a week!
>
>
> Thank you again for contacting AT&T@Home.
>
>
> Louis M
> AT&T@Home Online Customer Support Center
>
>
>
>
>

--
steve ulrich sul...@botWerks.org
pgp: 8D 0B 0E E9 E7 00 A6 CF AB A7 AE 5F 4F D4 07 C9 13 3B FA FC

[Nathan D. Olmscheid]

My IP could just as well be static. I have had the link for probably almost a
year. I have had the same IP since. The line has been cut with a mower, modem
powered off, etc. I still have the same IP every time!!

I own a server in Sartell, MN, near St. Cloud. We have Charter I beleive there
with a static IP.

Werner wrote:

> Perhaps you should also ask them:
> When are you going to get static IPs?
> When will their AUP allow customers to run servers?