Onvoy sucks - DSL service/Covad
Edward A. Bertsch
Any Onvoy Covad DSL customers out there get "the letter" this weekend?
Looks like they will be terminating our contracts early. If we wish to
continue service, we can go to Earthlink and pay more per month.
Can anyone reading this offer suggestions for providers of IDSL service,
for those of us who are too far from our CO for the cheap DSL? I am
something like 20,000 feet and so could (as far as I could tell as the
time) only get the $90 per month 144k connection which Onvoy so
graciously offered.
--
Edward Bertsch http://www.Drink-Water.com
E...@Twin-Cities.com http://www.Twin-Cities.com
3550 Glen Oaks Court tel +1 651 704 0001
Saint Paul, MN 55110 USA fax +1 651 704 0002
Thomas T. Veldhouse
<tec...@visi.com> wrote:
>
>Any Onvoy Covad DSL customers out there get "the letter" this weekend?
>Looks like they will be terminating our contracts early. If we wish to
>continue service, we can go to Earthlink and pay more per month.
>
>Can anyone reading this offer suggestions for providers of IDSL service,
>for those of us who are too far from our CO for the cheap DSL? I am
>something like 20,000 feet and so could (as far as I could tell as the
>time) only get the $90 per month 144k connection which Onvoy so
>graciously offered.
Go visit http://www.dslreports.com
It hasn't been as comprehensive in its suggestions lately. I think
alot of the DSL providers pulled out there names when they got a lot
of bad reviews by their customers.
You can visit Covad's site directly. I believe that they offer their
own ISP service which you could use.
Tom Veldhouse
vel...@yahoo.com
Jason Johnston
: Any Onvoy Covad DSL customers out there get "the letter" this weekend?
: Looks like they will be terminating our contracts early. If we wish to
: continue service, we can go to Earthlink and pay more per month.
: Can anyone reading this offer suggestions for providers of IDSL service,
: for those of us who are too far from our CO for the cheap DSL? I am
: something like 20,000 feet and so could (as far as I could tell as the
: time) only get the $90 per month 144k connection which Onvoy so
: graciously offered.
Why not go with Qwest IDSL (their charges are $69.95 plus equipment), and
then you can choose which isp you want.. I believe IDSL goes up to
36,000 feet and it's 144 up/down.
--
Jason Johnston
"In life, What sometimes appears to be the end, is really a new
beginning."
Shawn Barnhart
"Edward A. Bertsch" <tec...@visi.com> wrote in message
news:88Po6.454$y6.1...@ruti.visi.com...
>
> Any Onvoy Covad DSL customers out there get "the letter" this weekend?
> Looks like they will be terminating our contracts early. If we wish to
> continue service, we can go to Earthlink and pay more per month.
The whole contract thing occured to me this morning. IIRC, we were under a
"contract" to remain customers for a year or face some high charges for
early termination. Why doesn't this "contract" apply to them cancelling the
contracts early?
My service didn't go active until early May if I remember correctly, and
wasn't functioning correctly until mid-June.
On the other hand, I think much of the contract was implied -- I don't think
I ever signed a single sheet of paper for anything. Which makes me wonder
again -- according to "the letter" that Onvoy sent out, non-acknowledgement
of their letter is paramount to acceptance of the transfer to Earthlink.
What legal obligation do we have to pay Earthlink? I'm not a lawyer, but I
don't think this kind of implied consent without a signed contract to base
it on is anything but unenforceable. Sure, the credit card people do this
all the time, but you agree to passively agree up front. I never signed my
rights away with Onvoy.
Does anyone know when the drop-dead termination of service date is? I still
haven't heard back from Onvoy yet.
Mike H
Netpliance that they sold their subscribers to Earthlink and they would be
automagically switched shortly as well. I figured it was Netpliance bailing
on their poorly executed product (IOpener) but maybe it was Earthlink that
came kocking?
Edward A. Bertsch <tec...@visi.com> wrote in message
news:88Po6.454$y6.1...@ruti.visi.com...
>
Shawn Barnhart
"Mike H" <miketoni.nospam.@frontiernet.net> wrote in message
news:98cdlj$17bc$1...@node17.cwnet.frontiernet.net...
> Very interesting. My grandparents recently received an e-mail from
> Netpliance that they sold their subscribers to Earthlink and they would be
> automagically switched shortly as well. I figured it was Netpliance
bailing
> on their poorly executed product (IOpener) but maybe it was Earthlink that
> came kocking?
FWIW, Earthlink is one of the largest ISPs Covad has. My guess is it was
probably one of the easiest ways to unload^H^H^H^H^Htransfer their customers
with a minimum of hassle.
Sheldon
news:98cdlj$17bc$1...@node17.cwnet.frontiernet.net...
> Netpliance that they sold their subscribers to Earthlink and they would be
> automagically switched shortly as well. I figured it was Netpliance
bailing
> on their poorly executed product (IOpener) but maybe it was Earthlink that
> came kocking?
No, in both cases... Earthlink was simply there to help pick up the pieces.