[MMUG] Intel Mac thinks its a PPC

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Marc Carter

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Jan 2, 2010, 8:19:52 PM1/2/10
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I have been tidying up my MacBook Pro, deleting documents mostly and getting rid of junk, and after a restart its all gone a bit strange.

When I try to open preferences I get 'you can't open the application System Preferences because it is not support on this type of Mac.' After the restart the desktop pic was the default so I tried to change it, it let me open preferences but I couldn't open any of the actual preference panels. After I ran Onyx to check if anything was out of place and another restart I can't get into preferences at all.

I can't open most applications that run on 10.6 - iTunes was messing about, I synced my iPhone earlier, but went to put a film on this evening and the MBP wouldn't recognise the iPhone. After the restart I can't even open iTunes.


I was trying to get a second version of dropbox working, but I didn't get any further than I described in my email, I don't like messing around with terminal and didn't have a chance to do the stuff Drew suggested.


Is this something obvious I have messed up, is it something I can fix or is this a big problem? I can do a fresh install if needed, though I'd rather not of course!

Marc

Dom Barnes

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Jan 3, 2010, 4:02:33 AM1/3/10
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Marc,

Do you have a second user account on your mac? If so, login with that
and see if the problem is the same. Might narrow it down to a bad
plist in your user account or a system wide issue.

Then perhaps try this:
http://www.justanswer.com/questions/1nb61-my-system-preferences-icon-is-gone-and-i-cant-access-system

Dom Barnes
----------------
http://dombarnes.com

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Drew Reece

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Jan 3, 2010, 10:38:46 AM1/3/10
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Marc,
Do you have any other disks mounted? Sometimes I find spotlight
decides to launch apps from external drives instead of the internal
disk.
Disconnect everything and try again.
Do you have Time Machine running backups? The apps could be restorable
from the backup. Check the sizes and permissions on them…
Picture 2.png

Marc Carter

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Jan 3, 2010, 8:47:52 PM1/3/10
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No discs mounted no. I thought maybe I had done something in terminal
when trying to get two dropbox accounts on the one machine, but then I
realised I was actually doing all that on my other machine, so the MBP
hasn't been touched. Basically it just started from nowhere, I don't
use the machine much as the battery lasts about 10 minutes and the
magsafe connector is very dodgy and if the lead moves even the
slightest amount it cuts the connection, I have to fiddle with the
connector plugging it in and unplugging numerous times to get it to
connect.

After a few restarts, repairing permissions, running onyx, stuff like
that, the preferences now all seem to work, but iTunes, iPhoto, MS
Office apps. I haven't tried many others, was getting too annoyed.

I have spent a lot of time on it today, and decided the only thing to
do is a fresh install. However the DVD drive doesn't work, it wasn't
writing a while back but I wasn't too bothered as I never use it, but
now it won't read. So I managed to get a my 10.6 disc onto an
external HD. Did an install, but no change, I didn't think I could do
a fresh install but have since found out I can if I basically wipe the
drive and run the installer, which I will probably do tomorrow. I
thought I was going to have to go back to 10.5 but I can't find my
leopard discs, I have 10.4 on the original discs for the MBP, but I
don't know if I could get them onto an external HD and then go forward
to 10.6, so probably easier just to wipe and try my luck!

I don't run Time Machine, I keep copies of everything important on
external HD's, mobileme and dropbox, and on my other computer.
Mobileme backs up iCal and all that lot. I have a backup of all my
music, I have a duplicate copy of my iPhoto library on my other mac,
the only thing I'm worried about is iTunes and the settings syncing my
iPhone. I REALLY don't want to have to start with a new install on my
iPhone, what do I need to backup and then replace so that when (and
if) I get the MBP up and running again I can start iTunes, connect my
iPhone and it will see it and just carry on as if it had never been
wiped and had a fresh install? I have all the music and apps, but I
know there will be lots of settings and preferneces somewhere. i
don't want to copy too much across after the fresh install as I don't
want the problem coming back, I thought it best to start from scratch,
so any advice on what I need for itunes would be great, and also Mail
- all my preferences, signatures, settings, the emails themselves,
what do I copy for that? I have done it before, I put it all across
from my MBP to my other computer but I can't remember how I worked it
out!


Marc

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> (iTunes on 10.5.8)
> Try removing the copies of dropbox & restarting, can you run repair
> permissions / First Aid from a 10.6 OSX install DVD?
>
> Do any of the apps in /System/Library/Core Services/ open? eg try
> Screen Sharing or Kerberos , if they run you can assume the damage
> is just inside the /Applications folder.
>
> Re:co

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> <Picture 2.png>

Marc Carter

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Jan 3, 2010, 8:49:13 PM1/3/10
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I don't Dom, no, but I made a new account and tried that, same thing.
Very annoying!

Marc

Drew Reece

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Jan 4, 2010, 1:04:40 PM1/4/10
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Apple have instructions on restoring iTunes. I believe the iPhone sync
db is located in ~/Library but you should check that. I'd take a copy
of the entire home folder if possible.
http://support.apple.com/kb/HT1451
You should be ok so long as iTunes was managing the files (the
default), copying into the iTunes library. Podcasts have a tendency to
break in my experience.

I'd be concerned about the disk or memory state if it seems to be
doing the kind of corruption. Apple Hardware test should be on the
original install DVD for the machine, it may be worth running a few
times on extended mode.

Re:co

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