[MMUG] slow mail

[graham thompson]

A friend of mine was thrilled with the speed at which his emails arrived on his new iPad.
12 months later he tells me
`The current iPad email scene is that emails take about 4 minutes between clicking 'send' and hearing the rushing sound. Also if I receive an ordinary attachment there's a similar time gap between the arrival of the email and it's attachment. A few months back every send and receive was instant.'

Is this anyone else's experience?

Graham

[Drew Reece]

Apple must be preparing an update to the iPad, things start to feel slow and/or crashy a few months before a new shiny one comes out :)

He can jump through the usual hoops -
It may help to clear out any old mail he has on the server if it can be archived to a machine instead.
Make sure he has an active wifi or 3G connection before hitting send, its possible there is some connection negotiation that is happening in the background. Do speed tests to make sure the connection isn't the reason.
http://itunes.apple.com/us/app/speedtest.net-mobile-speed/id300704847?mt=8

Take it to visit a genius at the store if he has Applecare on it.
Back it up in iTunes, erase & then restore the data he needs, perhaps setting up the mail account manually so that any old data isn't brought in from the iTunes backup.

It could just be that an update has started to play the sound when the server has confirmed the message was sent & they may have previously played the sound 1/2 way through the process. Mute his sound (Settings.app > Sounds) & see if he cheers up.

Re:co

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[Moore Jack]

The only thing I found was, if on travels and using 3G at the time, switch off WIFI. Otherwise It tries by default to connect using WIFI and often struggles with BTopenzone and other dubious public wifi connections while you wait, and wait
jack

[graham thompson]

Thank you Drew and Jack. Now have something else to go on.
Graham