Thank you
CSI...@aol.com
discussion list? And who you were talking to? Never mind.....I see what
Walter did, he sent his letter to me to you without explanation! I have never
sent you any email either. Walter @ telesouth, wanted all of his set up for a
merchant account for free, and he told my Agent that he had no intention of
giving us referrals right away. Therefore my Agent made the decision to not
put out $400 for an ISP who had no intentions except to get his merchant
account for Free. Your posting his letter publicly makes me look horrible
since it only shows his side of things. He didn't even post our email's
publicly.
Not all people hate Cardservice, I have many happy clientele, it is all in the
service and mutual respect.
I hope that Walter did not ruin your day as he did mine. God Bless you and
yours.
Sue Brown
cbr...@Internettrends.com (Charlotte Brown)
Sender: owner-isp...@isp-marketing.com
Reply-to: <A HREF="mailto:isp-ma...@isp-marketing.com">isp-marketing@isp-
marketing.com</A>
To: isp-ma...@isp-marketing.com
Just who the heck do you think you are talking to? I never sent you any
email. I'd say you were highly unprofessional.
----------
> From: Walt's Corner <c...@telesouth1.com>
> To: CSI...@aol.com; nanl...@aol.com
> Subject: Cardservice International
> Date: Thursday, December 03, 1998, 6:53 AM
>
> No,
>
> There are hard feelings. We came to you with a genuine need to fill and
> merchant clients depending upon us to find a solution. We asked for more
> information on your API, (which we have no need for anyway), and it was
> not provided. Your website is very lacking in background. Several pages
> are not working or still under construction. Finally your quote comes to
> me with a good bye letter. VERY unprofessional I would say.
>
> I sent your previous emails to two trusted clients just to see if I was
> in left field on this. Both seemed to gain the same impression I did and
> raised questions about how their accounts would be handled. What they
> could not believe was the "Childish Bickering" tone of your response to
> me, Ms Brown.
>
> Under no circumstances would I forward the trust that has been placed in
> me to such a callous and unprofessional operation as this. The value of
> my time in this as well as our business has been totally ignored.
>
> In addition, I am gathering up all corespondance and forwarding it with
> a letter to the CEO of Cardservice in hopes that they seek to run a
> professional operation.
>
> Sincerely,
>
> Walter R. Carter
> President
> TeleSouth Network Inc
>
> CSI...@aol.com wrote:
>
> > In a message dated 12/2/98 6:38:56 PM Pacific Standard Time,
> > c...@telesouth1.com writes:
> >
> > << Ms Brown,
> >
> > You and Ms. Kelly apparently have enough business to keep busy.
> >
> > Best of luck,
> > >>
> >
> > No hard feelings I hope, and best of luck to you as well!
>
>
>
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al...@digitalstarlight.com
commission schemes. The sales people try to see what you'll pay before they answer a
simple question of How Much!
Has anyone set up a dedicated line to Firstdata to become authorization gateway?
Alan DeRossett
Digital Starlight Communications Inc.
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MegaPOP (tm) service, from StarNet, Inc., provides Wholesale Access
services in over 300 locations throughout the USA. Monthly account
prices range from $8.25 down to $6.70! http://www.megapop.net/
CSI...@aol.com
mark...@L7.org writes:
<<
Umm,
sue, just between you and me, I would pay damnned close attention to what
is being said about you and your company on this list, and make every
effort to mend the fences that have apparrently been run over..
because so far i have seen 3 people on this list swear they're going to
avoid you like the plauge, and this entire list are your potential customer
base. we all get losers pushin for freebies all the time.. I don't know
what transpired between all the players here, but multiple people have said
things about your rude / shifty /outta line sales people..
I don't take plastic at all, in any form, so i'm about as neutral a person
as you are going to find..
don't shoot the messenger, or the future client.
-dd
>>
Yes, I have worked for Cardservice's corporate office for over 2 years, and
just this year began a career in sales for ONE of the 50+ agent offices. I do
know that there are many shifty sales people (in every field in general,
salespeople can be slimy). I did personally send apologies to Mr. Carter for
misunderstandings. I personally know that some of the Cardservice Agencies do
nothing but sell and go on to the next guy. We are a smaller office who like
to give personal attention to ISP's and other clients who want to join us in
our referral program. We offer $$ for referrals or parts of our product line
for FREE in exchange for referrals. I may be a needle in a haystack of
salespeople who actually care about helping the merchants I sign up. I offer
additional services such as Newsgroup postings and classified ads on the net
about their product. If I personally had the choice I would offer a merchant
account itself for FREE but my Agent has to pay our Corporate office for that
so I offer services over and above other companies. We are not the cheapest,
but I stand behind Cardservice if you can find the right agency to handle your
business than congrats to you. I know at least 1 or 2 of you are with
Cardservice and haven't had problems.
At any rate, all of our experience in this world are not always the best, but
we make our own future and I personally do care about people and their
companies and I wish I could handle every single company out there, again I
think that mutual respect is the key. If I personally ever offend anyone than
you have my sincere apologies. I joined this list because it was called ISP
Marketing list and I am in search of friendly ISP's to create an alliance
with.
Sue Brown
Cardservice Sterling
www.cardservice-sterling.com
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ch...@valleynet.net
> Why would not asking for a signup fee be a crime? I mean after all you are going
> to make a fee on all his transactions? Why should he have to refer anyone to
> you? Sounds to me like you just want everyone to pay you for doing business with
> you then pay you for running money and then your going to charge them more if
> they don't refer people to you. I don't disagree with you charging some fee per
> transaction for the processing but why the signup fee? I don't get that one. Of
> course that's just my opinion, and I could be wrong.
The reason for setup fees is that you *never* know if someone is going
to make you money off just the transaction fees. My company makes a lot
more than a cardservice rep does, and we *always* charge a setup.
The funny thing is, real business people understand the value of my time
and money, just like I understand the value of theirs, and they hardly
ever ask me to lower or drop the setup fee. 90% of all our accounts that
try to get me to drop the setup fee never end up making me any money and
only
end up wasting my time.
In the transaction processing business everyone tells me that they are
going to make a lot of money, and therefore I will make money from them,
and therefore I should give them some sort of *deal*. The truth is that
on 80% of those people the *ONLY* money I make is from the setup fees.
The remaining 20% make me a mint in transaction fees.
Chris Ochs
Nothing Personal, ONLY Business
>
> Tim Jung
> System Admin
> Internet Gateway Inc.
> tj...@igateway.net
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> >-
> > Join Network Solutions'(R) Affiliates Program today!
> > For details on this *FREE* program, visit
> > http://www.networksolutions.com/affiliates/
> >
> >
> >
>
>
>
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> -
> MegaPOP (tm) service, from StarNet, Inc., provides Wholesale Access
> services in over 300 locations throughout the USA. Monthly account
> prices range from $8.25 down to $6.70! http://www.megapop.net/
>
>
>
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st...@inil.com
"Nothing Personal, ONLY Business"
cbr...@internettrends.com
> From: CSI...@aol.com
> To: cbr...@internettrends.com
> Cc: isp-ma...@isp-marketing.com
> Subject: Thank you
> Date: Friday, December 04, 1998 7:00 PM
>
> Can I ask why you publicly put this letter in the ISP marketing email
> discussion list? And who you were talking to? Never mind.....I see what
> Walter did, he sent his letter to me to you without explanation!
assumptions that there is only one Brown on any list.
I have never
> sent you any email either.
never said you did.
Walter @ telesouth, wanted all of his set up for a
> merchant account for free, and he told my Agent that he had no intention
of
> giving us referrals right away. Therefore my Agent made the decision to
not
> put out $400 for an ISP who had no intentions except to get his merchant
> account for Free. Your posting his letter publicly makes me look
horrible
> since it only shows his side of things.
I'd say blame him. he posted the letter, I didn't.
He didn't even post our email's
> publicly.
>
> Not all people hate Cardservice, I have many happy clientele, it is all
in the
> service and mutual respect.
>
> I hope that Walter did not ruin your day as he did mine.
made it kinda grippy.
tj...@igateway.net
have. I can tell you we do a fair amount of both with no charge backs and there
is no possible way I would ever pay a setup to switch to a new vendor. If you
want my business then make me an offer, otherwise I would say you aren't serious
about wanting my business.
Tim Jung
System Admin
Internet Gateway Inc.
tj...@igateway.net
whodp://ding.igateway.net/tjung
>> >Can I ask why you publicly put this letter in the ISP marketing email
>> >discussion list? And who you were talking to? Never mind.....I see what
>> >Walter did, he sent his letter to me to you without explanation! I have
never
>> >sent you any email either. Walter @ telesouth, wanted all of his set up for
a
>> >merchant account for free, and he told my Agent that he had no intention of
>> >giving us referrals right away. Therefore my Agent made the decision to not
>> >put out $400 for an ISP who had no intentions except to get his merchant
>> >account for Free. Your posting his letter publicly makes me look horrible
>> >since it only shows his side of things. He didn't even post our email's
>> >publicly.
>> >
>> >Not all people hate Cardservice, I have many happy clientele, it is all in
the
>> >service and mutual respect.
>> >
>> >I hope that Walter did not ruin your day as he did mine. God Bless you and
>> MegaPOP (tm) service, from StarNet, Inc., provides Wholesale Access
>> services in over 300 locations throughout the USA. Monthly account
>> prices range from $8.25 down to $6.70! http://www.megapop.net/
>>
>>
>>
>
>
>
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>-
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> For details on this *FREE* program, visit
> http://www.networksolutions.com/affiliates/
>
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ch...@valleynet.net
It doesn't have anything to do with whether someone is serious or not,
it's about money. If it's profitable I'd do it, if not, then I won't
touch it. Your volume might seem like a lot to you, but it might not make
me that much money. What's relevant to me is how much money I make off
your volume, not how much volume you do. I cut deals all the time, but I
always remember that what's important is how much money I make now and
over the long term, and I get it in writing.
Chris
-Nothing Personal, ONLY business
mark...@l7.org
>just this year began a career in sales for ONE of the 50+ agent offices.
I do
>know that there are many shifty sales people (in every field in general,
>salespeople can be slimy). I did personally send apologies to Mr. Carter for
>misunderstandings. I personally know that some of the Cardservice
Agencies do
>nothing but sell and go on to the next guy. We are a smaller office who like
>to give personal attention to ISP's and other clients who want to join us in
>our referral program. We offer $$ for referrals or parts of our product line
>for FREE in exchange for referrals. I may be a needle in a haystack of
>salespeople who actually care about helping the merchants I sign up.
believe me, i know what you mean here..
and i'm sure someone on this list is paying attention.. there's a few
people in the world that it's a pleasure to deal with, and if you prove to
be one of them the world will beat a path to your door..
>I offer
>additional services such as Newsgroup postings and classified ads on the net
>about their product. If I personally had the choice I would offer a merchant
>account itself for FREE but my Agent has to pay our Corporate office for that
>so I offer services over and above other companies. We are not the cheapest,
>but I stand behind Cardservice if you can find the right agency to handle
your
>business than congrats to you. I know at least 1 or 2 of you are with
>Cardservice and haven't had problems.
>At any rate, all of our experience in this world are not always the best,
but
>we make our own future and I personally do care about people and their
>companies and I wish I could handle every single company out there, again I
>think that mutual respect is the key. If I personally ever offend anyone
than
>you have my sincere apologies. I joined this list because it was called ISP
>Marketing list and I am in search of friendly ISP's to create an alliance
>with.
can't fault that.. good luck to you :)
-dd
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Thanks.... Dan
-----Original Message-----
From: Charlotte Brown <cbr...@Internettrends.com>
To: isp-ma...@isp-marketing.com <isp-ma...@isp-marketing.com>
Date: Saturday, December 05, 1998 1:47 AM
Subject: Re: Thank you
>----------
>> From: CSI...@aol.com
>> To: cbr...@internettrends.com
>> Cc: isp-ma...@isp-marketing.com
>> Subject: Thank you
>> Date: Friday, December 04, 1998 7:00 PM
>>
>> Can I ask why you publicly put this letter in the ISP marketing email
>> discussion list? And who you were talking to? Never mind.....I see what
>> Walter did, he sent his letter to me to you without explanation!
>PRECISELY. SOMEONE WHO CAN READ>> I"M AMAZED> I hate it when people make
>assumptions that there is only one Brown on any list.
>
> I have never
>> sent you any email either.
>
>never said you did.
>
>Walter @ telesouth, wanted all of his set up for a
>> merchant account for free, and he told my Agent that he had no intention
>of
>> giving us referrals right away. Therefore my Agent made the decision to
>not
>> put out $400 for an ISP who had no intentions except to get his merchant
>> account for Free. Your posting his letter publicly makes me look
>horrible
>> since it only shows his side of things.
>
>I'd say blame him. he posted the letter, I didn't.
>
> He didn't even post our email's
>> publicly.
>>
>> Not all people hate Cardservice, I have many happy clientele, it is all
>in the
>> service and mutual respect.
>>
>> I hope that Walter did not ruin your day as he did mine.
>made it kinda grippy.