android login problems (Incorrect login info or bad network connection.)

[ju...@gmail.com]

This may not be the right forum but I can't find a -users list.

About a week ago, one of my Android devices (Nexu 7 2013, CM11) was logged out of Mitro and could not log back in.  When I tried to login, I got the following message:

"Incorrect login info or bad network connection."

After validating my password via a browser (installed plugin on virgin setup of firefox) I changed the password and tried again, with the same error.  Shortly thereafter, I was logged out on my other logged in Android devices (Nexus 4, CM11) and when I tried to log back in, I got the same error message.  Now both of my previously working Android devices cannot get into Mitro.  I've uninstalled and reinstalled numerous times, searched the filesystem for any remnants and tried looking for anything odd with logcat.  No dice.  Any suggestions?

[Vijay Pandurangan]

Changing the password invalidates your previously logged in devices. Make sure you're typing in your password correctly

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[Tucker]

I understand and expected that.  I changed the password because I was already receiving the error.  I expected to be logged out on the other device but I didn't expect it to also fail to be able to login after that.  (Well, to be fair, I _hoped_ it wouldn't get the same error.  I _expected_ that it might.)

Interestingly, I installed on a fresh device with no problem and reinstalled on my Nexus 4 and it's now working again.  Without removing and reinstalling the app (which I've done multiple times on the Nexus 7), I could not login (multiple attempts with new password).  When I reinstalled I had to reverify the device.  I'll try on my Nexus 7 again tonight.  Is there a token on the device that stick around after clearing app data/uninstalling?

Also, is there a way to see the devices that have been verified?  The FAQ indicates that there's a way to revoke devices but I don't see anything in the source (looked rather briefly) that indicates that it's actually in place.  If there's a way to revoke, I assume that I'd be able to revoke from a list.

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--tucker

[Tucker]

Reinstalled on the Nexus 7 and it still doesn't work. Any thoughts on debugging?

--tucker

[Vijay Pandurangan]

I'm really not sure what could possibly be causing this. If you uninstall the app, it should act as a new install -- the OS will remove the data files...

It's not possible to get a list of authorized applications. they're maintained as a list of random ids in the database.