Hello Diane
It is possible that your project is too heavy for the AI Companion - are you using the Companion on a phone? Try compiling the app -Build, App (save .apk to my computer). With your phone/device in Developer-Debug mode you can install the APK and see how your app runs with no restrictions.
On the other hand, could it be that the Companion is out of date compared to AI? Latest AI is nb166, which requires Companion version 2.46 (you can verify versions via the AI Help menu).
Finally, if you are not using FireFox, try it (v59.0.2). At the moment FF seems to be by far the best browser to use for AI.