I cannot upload media files to server

[Chineye Anyanwu]

Hi,

I tried to upload an image and audio files by clicking on upload file button, selected the file and clicked ok but it was not successful after waiting for 1-2 hours and no error message. Please what should i do?

Thanks

[Chris Ward]

Hi Chineye

It is possibly the case that the files are too large - usually media files will load within seconds. Can you make a list of the files you want to load and their file size? If it turns out that they are not small enough to be stored in the App, they can instead be downloaded by the App after installation.