CompanionUgradeHelper Not responding

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Glendon Stewart

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Jan 31, 2019, 4:34:57 PM1/31/19

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Hello,

I am a beginner trying to get started but I am unable tho connect to the Emulator.

Each time it asked me to upgrade it ends in error. See attached file.

(CompanionUpgradeHelper not responding..

How can I fix that?

Regards,

Glendon

Emulator Upgrade Error.jpg

SteveJG

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Jan 31, 2019, 4:51:33 PM1/31/19

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The suggestions in this similar Forum post may help you Glendon: https://groups.google.com/forum/#!searchin/mitappinventortest/upgrade$20helper%7Csort:date/mitappinventortest/w9Z6KxfJLA8/Ex52oC25AQAJ

or this one https://groups.google.com/forum/#!searchin/mitappinventortest/upgrade$20helper%7Csort:date/mitappinventortest/w5J1g5yP7Eg/Svhmb7q_AAAJ

Did any of this help?

Regards,

Steve

Evan Patton

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Feb 1, 2019, 3:11:12 AM2/1/19

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Hi Glendon,

In addition to the two posts that Steve linked, it looks like below the dialog is a stack trace for a timeout exception. If you have a firewall set up on your computer, you may need to allow the emulator.exe process to have outgoing network access so that it can download the update.

Regards,

Evan

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