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Chineye Anyanwu

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Mar 23, 2019, 8:00:27 PM3/23/19
to MIT App Inventor Forum

Hi,

Please am finding it difficult to connect to MIT App Inventor website for the past two days. Below is the error message i get. I cant continue with my work.

Internal Error or Session Timeout

There was an error processing your request. The most common reason for this is that you waited more then 5 minutes at the Google Login prompt.

This can also happen if you used your browsers “back” button to return to the Google Account selection (or login) screen. If this is what you did, then Return to MIT App Inventor. If you are not logged into the account you wish to use, use the “Sign Out” menu item (upper right hand corner, the account name listed there is actually a menu which you can select). You should then be able to login to the account you wish to.

If this is the case, then close this browser window, open a new window and attempt to login again.

If you continue to have problems, please Visit Our On-Line Help Forum and ask for assistence. You should provide us with the email address of the account you are having problems with. If you wish to protect your privacy, you do not need to provide your e-mail address in the forum, but a member of the MIT staff may request that you send it to them privately so we can debug the problem.

Thanks. And sorry for the inconvience.




Chris Ward

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Mar 23, 2019, 10:01:44 PM3/23/19
to MIT App Inventor Forum
Hi

Do you mean you cannot login at all? Try this:
  • Use only FireFox or Chrome
  • Ensure only one Browser is running - before launching the Browser check the Task Manager
  • Clear the cache
  • Test your broadband connection, if good:
  • Run App Inventor: http://ai2.appinventor.mit.edu
  • Do not open any other websites that will significantly reduce bandwidth
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