Mist in Mac osx Mavericks

[Nicholas Alsop]

Tom,
I am switching from a PC to a Mac.

I have followed all the instructions for installing MIST on a mac. TNT is working on my Mac fine.

I compared my settings on my pc for MIST with my Mac and they are identical.

MIST keeps giving me a generic error saying: There was an error while trying to import email.
Please check you setting and try again.

Can you help me?

[Tom Hallman]

Hi Nicholas,

  No problem.  Let's take a look!  Could you send me a copy of your MIST log?  You can find it on your Mac under your user folder, then Library > Logs > MIST > mist.log.  (I don't have a Mac handy right now, but I think that'll do it!)

Tom

--
You received this message because you are subscribed to the Google Groups "MIST Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to mist-users+...@googlegroups.com.
To post to this group, send email to mist-...@googlegroups.com.
Visit this group at http://groups.google.com/group/mist-users.
To view this discussion on the web visit https://groups.google.com/d/msgid/mist-users/376E0C0F-E53A-4C06-BC46-1A1A9880E00A%40alsop.com.
For more options, visit https://groups.google.com/groups/opt_out.

[Nicholas Alsop]

Tom,

I'm having a lot of trouble finding that file. If I go to my hard drive, then there is a folder called library, and inside that there is a folder called logs, but I do not see a file called Mist.log. 

Sent from Nick's iPhone

[Tom Hallman]

Hi Nick,
Okay, guess I'm remembering incorrectly! I'll look over it and give you more precise instructions. It may be a day or two as I'm at a conference right now. Sorry for the trouble!
Tom

Sent from my Nexus 5

To view this discussion on the web visit https://groups.google.com/d/msgid/mist-users/2CF1C28C-FCE0-4649-B047-9BBD441E7BFA%40alsop.com.

[Nicholas Alsop]

Tom,

 Thanks for getting back to me. 

I fully understand and just let me know what I should try.

Thanks again for your help. 

Sent from Nick's iPad

[Tom Hallman]

Hi Nick,

  Okay, so either I'm forgetting something obvious (I haven't used a Mac for MIST development in a while) or I possibly shipped the latest MIST Mac release with broken logging ;)  In either case, here's how we can get what I need:

1. Open a "Terminal" application.
2. Enter: "/Applications/MIST.app/Contents/MacOS/MIST".  MIST should pop up on your dock.
3. Use MIST as you'd expect.  Once the error happens, copy the error from the Terminal window and paste the result in a reply email.

  Thanks Nick!  Sorry for the trouble.

Tom

[Nicholas Alsop]

Tom,

I’m sorry but I am still a novice at Mac.

How do I open a Terminal Application?

Serving Under His Mercy,


Nicholas Alsop
nich...@alsop.com

501-590-1414
www.alsops.org

--
Nicholas Alsop
501-590-1414

[Tom Hallman]

Hi Nick,
Sorry! Go to Applications > Utilities > Terminal.
Tom

Sent from my Nexus 5

[Nicholas Alsop]

Tom,

Thank you for making it so easy to do this.

Here is the text I copied from the terminal application once the error occurred.

2014-01-13 15:07:21.321 MIST[57203:507] *** WARNING: Method userSpaceScaleFactor in class NSView is deprecated on 10.7 and later. It should not be used in new applications. Use convertRectToBacking: instead. 

ERROR [ImportButtonController] There was an error while trying to import email

com.googlecode.tntmpd_mist.exceptions.ImportException: com.googlecode.tntmpd_mist.exceptions.EmailServerException: javax.mail.AuthenticationFailedException: [AUTHENTICATIONFAILED] Invalid credentials (Failure)

at com.googlecode.tntmpd_mist.controllers.importers.EmailImporter.doImport(Unknown Source)

at com.googlecode.tntmpd_mist.controllers.ImportButtonController$ImportListener$1.run(Unknown Source)

Caused by: com.googlecode.tntmpd_mist.exceptions.EmailServerException: javax.mail.AuthenticationFailedException: [AUTHENTICATIONFAILED] Invalid credentials (Failure)

at com.googlecode.tntmpd_mist.models.EmailServerModel.connect(Unknown Source)

... 2 more

Caused by: javax.mail.AuthenticationFailedException: [AUTHENTICATIONFAILED] Invalid credentials (Failure)

at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:665)

at javax.mail.Service.connect(Service.java:295)

at javax.mail.Service.connect(Service.java:176)

... 3 more

                                        

Serving Under His Mercy,


Nicholas Alsop
nich...@alsop.com

501-590-1414
www.alsops.org

[Tom Hallman]

Looks like it's a wrong username or password. Are you sure you're entering it correctly? Could you verify using another application?

Tom

Sent from my Nexus 5