Unable to connect to TNTMPD database

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C Armstrong

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Aug 18, 2015, 4:53:49 PM8/18/15
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I'm using MIST 3.2.2 with TntMPD 3.0 r39 on Windows 7 Home Edition 64 bit. Previously MIST has worked fine for me, but now when I run it, I get the following message:

'MIST is not yet configured. Would you like to configure MIST now?'

Selecting 'yes' brings up the Settings dialog box. If I select 'OK' (since all the settings are correct) get the following message:

'Unknown TntMPD version. Please reload the database.'

When I click the 'Reload' button I am asked for the password. I've confirmed that I have the password correct, and when I enter it, I get the following message:

'Unable to connect to TntMPD database. Please check your settings and try again.'
​
I've tried re-selecting the TntMPD database file with no better luck. 
​I've checked my email settings and MIST confirms 'Connection successful!' ​
The only option then is to cancel out of the settings dialog box. On the MIST main window I come to next, I'm unable to select 'Import email into TntMPD.' I can't think of any changes I've made to my operating system, etc. since the last time I successfully ran MIST. I appreciate any help!​

Charlie

Tom Hallman

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Aug 18, 2015, 4:57:34 PM8/18/15
to C Armstrong, MIST Users
Hi Charlie,

  Sorry you're having trouble!  We'll get this figured out for you.

  So, first [perhaps obvious] question: have you tried restarting the computer and trying again?

Tom

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C Armstrong

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Aug 19, 2015, 10:08:22 AM8/19/15
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Yes, I've restarted and retried multiple times with no different result.

Tom Hallman

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Aug 19, 2015, 10:12:12 AM8/19/15
to C Armstrong, MIST Users

C Armstrong

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Aug 25, 2015, 11:18:19 AM8/25/15
to Tom Hallman, MIST Users
Sorry for the delay. Here it is.

Charlie
*******************************************************
Charlie Armstrong
Skype: charlie.rachel.armstrong
mist.log

Tom Hallman

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Aug 26, 2015, 8:33:56 PM8/26/15
to C Armstrong, MIST Users
Charlie,

  Thanks!  It seems like the error is coming from the TntMPD database itself.  Perhaps it got corrupted in some [hopefully small] way!  Try rebuilding the database:
  1. Try File > Utilities > Compact and Repair Database
  2. If that doesn't fix it, try File > Utilities > Rebuild Database
  If neither of those work, let me know (and maybe send another log file.)

Tom

C Armstrong

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Aug 27, 2015, 10:35:14 AM8/27/15
to Tom Hallman, MIST Users
That did it. After running 'Compact and Repair Database', MIST worked fine for me. MANY thanks!

Charlie
*******************************************************
Charlie Armstrong
Skype: charlie.rachel.armstrong

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