Difficulty importing email from a particular address

C Armstrong

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Dec 14, 2015, 6:36:17 AM12/14/15

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I've been using MIST successfully for some time now, but have several times had trouble importing email from one particular address. The result is a [red X] error when I import. I am using MIST 3.2.2 with TntMPD 3.0 r39 on Windows 7 64 bit. I imagine more information is needed from me in order to diagnose this problem--please let me know what to provide. Thanks for any help you can offer!

Charlie

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Charlie Armstrong

Tom Hallman

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Dec 14, 2015, 8:56:31 AM12/14/15

to C Armstrong, MIST Users

Hi Charlie,

There is a newer version of MIST (3.2.3) that you could try, though I suspect that it won't fix your problem.

Could you forward a copy of the troublesome email? (If it contains sensitive information, just send it to me directly and not to the mailing list.)

Tom

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C Armstrong

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Dec 14, 2015, 9:14:21 AM12/14/15

to Tom Hallman, MIST Users

Thanks, Tom. I will download the newer version of MIST. In the meantime I will also send the email to you.

Charlie

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Charlie Armstrong

Tom Hallman

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Dec 14, 2015, 9:34:36 AM12/14/15

to C Armstrong, MIST Users

Charlie,

I see the problem. It appears that the email that MIST is choking on uses an email encoding that MIST doesn't recognize. I should be able to fix that; I'll take a look at that problem next time I get a chance.

In the meantime, you may just need to copy-paste emails from that contact into TntMPD manually. Sorry!

Tom

C Armstrong

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Dec 14, 2015, 9:50:20 AM12/14/15

to Tom Hallman, MIST Users

OK, thanks!

Charlie

*******************************************************
Charlie Armstrong

765.427.2842 (cell)

765.448.1620 (work)

Skype: charlie.rachel.armstrong

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