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Forbes reports from 75% to 83% of tested new model iPhones exhibit a new design flaw

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Arlen Holder

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Sep 30, 2018, 12:16:21 AM9/30/18
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<https://www.forbes.com/sites/gordonkelly/2018/09/29/apple-iphone-xs-max-battery-life-charging-problem-price-cost-iphone-xr-update/#71a5b5a5a3d1>

It appears Apple, yet again, forgot to test things in the real world.

"Consequently, the pressure is now on Apple to respond to this issue and
confirm whether the problem can be fixed with software or if there will be
a wider product recall. Ominously, one poster on Apple Support Communities
reports Appleÿs tech support is ´aware of¡ the issue and recommended having
the phone replaced, which again suggests this is hardware."

Apologists may not like actual facts, but those are facts nonetheless.

JF Mezei

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Sep 30, 2018, 1:44:29 AM9/30/18
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On 2018-09-30 00:16, Arlen Holder wrote:

> "Consequently, the pressure is now on Apple to respond to this issue and
> confirm whether the problem can be fixed with software or if there will be
> a wider product recall.


Most likely: next path issues for IOS 12 *might* include some line
stating that an issue with charging not starting on some phones under
certain conditions has been resolvd". And this will be in fine print.

On the other hand, of the media cotinue to harp on issue, then yeah,
Apple will make a bigger fiss about it when next IOS patch is issued.

Once I got bitten by my phone not having charged opvernight after 11.4,
I learned to alwasy wait for the chime to indicate that charging has
begun and if not, then wake phone and unlock it at which point chime
gets in. (but mostf of the time, chime comes in automatically as I plug
it in).

Arlen Holder

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Sep 30, 2018, 7:25:05 AM9/30/18
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On Sun, 30 Sep 2018 01:44:28 -0400, JF Mezei wrote:

> Most likely: next path issues for IOS 12 *might* include some line
> stating that an issue with charging not starting on some phones under
> certain conditions has been resolvd". And this will be in fine print.

You're not an Apple Apologist, so I can talk to you as a fellow adult.

It's not clear yet, in the absence of a statement by Apple, where the
proximate cause of the problem lies.

> On the other hand, of the media cotinue to harp on issue, then yeah,
> Apple will make a bigger fiss about it when next IOS patch is issued.

You can minimize the impact of the severity of the problem, but, um, er, if
a phone won't charge, it's a brick (and some just don't charge).

A very expensive brick.

> Once I got bitten by my phone not having charged opvernight after 11.4,
> I learned to alwasy wait for the chime to indicate that charging has
> begun and if not, then wake phone and unlock it at which point chime
> gets in. (but mostf of the time, chime comes in automatically as I plug
> it in).

The design flaw, as exemplified by the video, is that the strange
inconsistencies from some phones charge fine, to others need a tap, to
others never charging, is threefold.

1. It's a very expensive device which should NOT be this capricious
2. Everyone who owns the expensive device has to act as its charge mommy
3. People will wake up in the morning with dead devices

Two facts are clear:
a. Apple forgot to run extremely basic real-world testing (again), and,
b. Every owner with the phone has to wake up scared every morning

If the phone were cheap, I personally could live with those two facts.
But the phone isn't cheap.

JF Mezei

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Sep 30, 2018, 1:10:57 PM9/30/18
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On 2018-09-30 07:25, Arlen Holder wrote:

> It's not clear yet, in the absence of a statement by Apple, where the
> proximate cause of the problem lies.

Apple implemented security measures to prevent data exchanges via USB
port unless phone is unlocked. This is the likely area where this
problem may lie.


> You can minimize the impact of the severity of the problem, but, um, er, if
> a phone won't charge, it's a brick (and some just don't charge).

Not a brick if you know that you have to unlock phone and it will then
start charging.

> If the phone were cheap, I personally could live with those two facts.
> But the phone isn't cheap.

Apple doesn't do "we acknowledge the problem, working on a fix and let
you know when it is ready".

Apple does: "IOS 12.01 is available for download. Fixes certain problems
including charging issues"

Apple isn't known for transparency. They aren't going to brag about bugs
on their brand spanking new shiny iPhone.

nospam

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Sep 30, 2018, 1:12:16 PM9/30/18
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In article <As7sD.98383$vJ1....@fx05.iad>, JF Mezei
<jfmezei...@vaxination.ca> wrote:

>
> Not a brick if you know that you have to unlock phone and it will then
> start charging.

or just put it on a wireless charging pad.

Arlen Holder

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Sep 30, 2018, 3:10:46 PM9/30/18
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On Sun, 30 Sep 2018 13:12:16 -0400, nospam wrote:

> or just put it on a wireless charging pad.

Classic apology for an obvious design flaw.

Pay over $1000 (sometimes over $1500) for a phone that can't charge
correctly, and then the "solution" is you're charging it wrong.

Hehhehheh...

Arlen Holder

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Sep 30, 2018, 3:11:35 PM9/30/18
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On Sun, 30 Sep 2018 13:10:55 -0400, JF Mezei wrote:

> Apple implemented security measures to prevent data exchanges via USB
> port unless phone is unlocked. This is the likely area where this
> problem may lie.

Maybe.

AFAIK, Apple hasn't commented yet.

All we know is that they're replacing some of the defective iPhones
(according to the news reports).

sms

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Oct 1, 2018, 2:03:03 PM10/1/18
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Last week I noticed that my iPad Pro with iOS 12 did not start charging
when it was plugged in. Unlocking the screen and then unplugging and
plugging it in resolved it.

I never associated this with iOS 12 until I read this thread, but it had
never exhibited this behavior before so maybe it's an iPad thing too.
But it doesn't happen all the time.

Arlen H Holder

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Oct 2, 2018, 8:22:34 AM10/2/18
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On Mon, 1 Oct 2018 11:02:52 -0700, sms wrote:

> Last week I noticed that my iPad Pro with iOS 12 did not start charging
> when it was plugged in. Unlocking the screen and then unplugging and
> plugging it in resolved it.
>
> I never associated this with iOS 12 until I read this thread, but it had
> never exhibited this behavior before so maybe it's an iPad thing too.
> But it doesn't happen all the time.

Did you see this which purports to identify that which Apple missed?

iPhone Xs Max - MYSTERY Charging Problem IDENTIFIED!
<https://www.youtube.com/watch?v=oyoiptGce-g>
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