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Re: Cannot unlock phone. Was Cannot open phone.

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JF Mezei

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May 23, 2013, 1:03:08 PM5/23/13
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On 13-05-23 12:38, jetjock wrote:

> month now, neither of us have been able to "Slide to unlock" our
> phones for about a minute after they turn on. Never used to have any
> delay. Anyone else see this?

When you press home or the on-off button on top, what happens ? Does the
slide to unlock "button" appear on screen but is unresponsive ?

Once it works, does the screen act in a responsible way or do you notice
sluggishness in applications ?

Have you tried a true shutdown ? (keep the on-off button pressed for
many second even after it asks you to confirm to shutdown).

Have you tried restoring the software from iTunes ?

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nospam

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May 24, 2013, 12:46:59 PM5/24/13
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In article <cf3vp81eljk5i9vl4...@4ax.com>, jetjock
<jet...@example.com> wrote:

> After both phones power up, the normal screen is there. It just takes
> about a minute before the "Slide to unlock" slider will respond. After
> it finally becomes "active", everything works normally.

that's not normal.

take it to an apple store and have them diagnose it (which will be
free).
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