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FTC Warns Companies 'Warranty Void if Removed' Stickers Are Flatly Illegal

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Ragnusen Ultred

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Apr 11, 2018, 8:00:11 AM4/11/18
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FTC Warns Companies 'Warranty Void if Removed' Stickers Are Flatly Illegal
https://www.extremetech.com/gaming/267288-ftc-warns-companies-warranty-void-if-removed-stickers-are-flatly-illegal
--- begin verbatim quote ---
The 1975 Magnuson-Moss Warranty Act made it illegal for companies to force
users to only repair hardware using specific components or via "authorized"
resellers. While companies are not required to offer warranties, if they do
offer a warranty, they aren't allowed to void it simply because the
customer has the device repaired elsewhere. Companies are allowed to
require you to ship the device to them for warranty service or to return it
to the store you purchased it from, but they can't void your warranty just
because you repaired an unrelated problem yourself.

The FTC didn't name which companies it contacted, but notes that the firms
in question sell "automobiles, cellular devices, and video gaming systems
in the United States." The FTC does give three examples of offending
warranty language, however, which let us hone in on some of the targets by
searching for the text strings directly:

"The use of [company name] parts is required to keep your manufacturer's
warranties and any extended warranties intact." = Hyundai.

"This warranty shall not apply if this product¡K is used with products not
sold or licensed by" = Nintendo.

"This warranty does not apply if this product has had the warranty seal on
the [product] altered, defaced, or removed" = Sony.

Don't put up with any BS from Nintendo, Sony, or Microsoft (Microsoft has
used the same types of warnings on the Xbox One). Your warranty is not void
simply because you opened a box. They're not allowed to tell you
differently, and neither are firms like Apple (another likely recipient of
one of these letters).
--- end verbatim quote ---

Steven Petruzzellis

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Apr 11, 2018, 10:15:36 AM4/11/18
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Perhaps you use it foolishly. Do you not realize the use of VPN? His dream is to see me chased away by having me get blamed for his actions. And hey, that could work.

Almost all advocates in this group do programming either as a pastime or as a part of their job, so I think it unlikely anybody here think of writing macros to be "a black art".

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Jonas Eklundh

Ragnusen Ultred

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Apr 11, 2018, 3:06:48 PM4/11/18
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Am Wed, 11 Apr 2018 05:00:09 -0700, schrieb Ragnusen Ultred:

> Your warranty is not void
> simply because you opened a box. They're not allowed to tell you
> differently, and neither are firms like Apple (another likely recipient of
> one of these letters).

Here's the FTC official notification of the warning to 6 manufacturers.
https://www.ftc.gov/news-events/press-releases/2018/04/ftc-staff-warns-companies-it-illegal-condition-warranty-coverage

Euall B. Tode

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Apr 11, 2018, 3:35:56 PM4/11/18
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On Wed, 11 Apr 2018 05:00:09 -0700, Ragnusen Ultred
<rrag...@ultred.com> wrote:

> FTC Warns Companies 'Warranty Void if Removed' Stickers Are Flatly Illegal

But the US FTC has no jurisdiction outside the U.S.A.


> The 1975 Magnuson-Moss Warranty Act made it illegal for companies to force
> users to only repair hardware using specific components or via "authorized"
> resellers. While companies are not required to offer warranties, if they do
> offer a warranty, they aren't allowed to void it simply because the
> customer has the device repaired elsewhere.

More importantly, are companies like Apple allowed to *brick* your device
if you have it repaired elsewhere?

<http://www.ubergizmo.com/2018/04/ios-11-3-bricking-iphone-8-third-party-repairs/>


> Newsgroups: comp.mobile.android,misc.phone.mobile.iphone,comp.sys.mac.system

Followup set to a single group, to reduce SBI spam score.


Ragnusen Ultred

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Apr 11, 2018, 7:49:20 PM4/11/18
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Am Wed, 11 Apr 2018 20:32:21 +0100, schrieb Euall B. Tode:

> More importantly, are companies like Apple allowed to *brick* your device
> if you have it repaired elsewhere?

Apple has a nasty habit of constantly breaking the law when it comes to
allowing consumers basic rights and the freedom to do what they want, so
that topic is specifically covered in this article:
"FTC: Third-party repairs don¢t invalidate your iPhone warranty"
<https://www.cultofmac.com/540799/ftc-unauthorized-repairs-invalidate-iphone-warranty/>

Where it says (verbatim):
"Your iPhone warranty is safe

Apple has never stated publicly that customers are forbidden from using
third-party repair companies. Even so, reports occasionally appear on the
web claiming that someone had been turned away from an Apple Store because
their iPhone had unauthorized parts. If this happens to you, know that it¢s
forbidden by law.

Independent repair companies accuse Apple of a different strategy. Every
now and then, iOS updates will cause unauthorized iPhone replacement parts
to stop working. The recently released iOS 11.3 breaks some iPhone 8
touchscreens that had been replaced by third-party repair facilities, for
example.

When similar problems cropped up in the past, Apple moved quickly to fix
the iOS bugs. Possibly to avoid problems with the FTC."

More about Apple's illegal iOS 11.3 bricking practices is listed here:
<https://hothardware.com/news/ftc-proclaims-warranty-void-if-removed-stickers-are-totally-illegal>

Steven Petruzzellis

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Apr 11, 2018, 8:50:30 PM4/11/18
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No no. Robert Wessel never agreed to stop trolling. He lied about his trolling which surprised nobody. Proof Sandman accuses everyone of being Snit http://sandman.net/files/snit_circus.png. Richard Heathfield and I will squash a chicken with my brain.

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Jonas Eklundh Communication

Steven Petruzzellis

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Apr 12, 2018, 4:37:50 AM4/12/18
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On Wednesday, April 11, 2018 at 12:35:56 PM UTC-7, Euall B. Tode wrote:
From how Satan complained - by demanding basics of the language and so forth - he's not handled a graphically complex task before. If he had he would have understood the requirements including being POSIX compliant! Yup. Sadly this is what we have to stop. Psychopaths who have no reason for being here other than to upset me. Satan is just thrilled that Aragorn is on the other end. Imagine if Satan walked up to a chimpanzee and delivered the punch line. It wouldn't be amusing in any way. Satan can't get anything else to work, either. Where did you find your scripts? My uptime is almost ninety-five weeks and that is with doing a full update.

Ha! Right, Satan is looking to retail a JavaScript variable, which Aragorn can get for free, that does simple recursion. If he could stop being so ignorant he would figure out how screwed up he sounds. Protected code is best done with code morphing.



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Jonas Eklundh
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