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The new phone call etiquette
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JAB
Sep 25, 2023, 9:00:33 PM9/25/23
to
The new phone call etiquette: Text first and never leave a voice mail
When is it okay to leave voice mails, call multiple times in a row or
take a call in public?
Phone calls have been around for 147 years, the iPhone 16 years and
FaceTime video voice mails about a week.
Not surprisingly, how we make calls has changed drastically alongside
advances in technology. Now people can have conversations in public on
their smartwatches, see voice mails transcribed in real time and dial
internationally midday without stressing about the cost.
The phone norms also change quickly, causing some people to feel left
behind or confused. The unwritten rules of chatting on the phone
differ wildly between generations, leading to misunderstandings and
frustration on all sides.
We spoke to an etiquette expert and people of all ages about their own
phone pet peeves to come up with the following guidance to help
everyone navigate phone calls in 2023.
These will vary depending on your relationship, your age and the
context of the call. The closer you are to someone, the less the rules
apply. Go ahead, FaceTime your mom with no warning while brushing your
teeth.
Don't leave a voice mail.............
Text before calling................
You don't need to answer the phone............
Emotions are for voice, facts are for text...............
Unless it's an emergency, please hold
If someone doesn't answer your call, do not hang up and immediately
call them again. If they have not responded to your text about the
call they missed, do not send them an email about it. If it is an
emergency, clearly state that right away in a text message.
Use video voice mails judiciously.......Voice mails are dead.
Stay still for video calls...........
Don't use speakerphone in public.............
Start screening calls again
Apple also added a new call screening feature in iOS 17 that will
transcribe a voice mail in real time, meaning you can decide while
they're talking to answer the phone..................
Don't stop talking on the phone...............
https://www.washingtonpost.com/technology/2023/09/25/cell-phone-etiquette-call-voicemail/
When is it okay to leave voice mails, call multiple times in a row or
take a call in public?
Phone calls have been around for 147 years, the iPhone 16 years and
FaceTime video voice mails about a week.
Not surprisingly, how we make calls has changed drastically alongside
advances in technology. Now people can have conversations in public on
their smartwatches, see voice mails transcribed in real time and dial
internationally midday without stressing about the cost.
The phone norms also change quickly, causing some people to feel left
behind or confused. The unwritten rules of chatting on the phone
differ wildly between generations, leading to misunderstandings and
frustration on all sides.
We spoke to an etiquette expert and people of all ages about their own
phone pet peeves to come up with the following guidance to help
everyone navigate phone calls in 2023.
These will vary depending on your relationship, your age and the
context of the call. The closer you are to someone, the less the rules
apply. Go ahead, FaceTime your mom with no warning while brushing your
teeth.
Don't leave a voice mail.............
Text before calling................
You don't need to answer the phone............
Emotions are for voice, facts are for text...............
Unless it's an emergency, please hold
If someone doesn't answer your call, do not hang up and immediately
call them again. If they have not responded to your text about the
call they missed, do not send them an email about it. If it is an
emergency, clearly state that right away in a text message.
Use video voice mails judiciously.......Voice mails are dead.
Stay still for video calls...........
Don't use speakerphone in public.............
Start screening calls again
Apple also added a new call screening feature in iOS 17 that will
transcribe a voice mail in real time, meaning you can decide while
they're talking to answer the phone..................
Don't stop talking on the phone...............
https://www.washingtonpost.com/technology/2023/09/25/cell-phone-etiquette-call-voicemail/
Michael Trew
Sep 27, 2023, 12:50:46 AM9/27/23
to
On 9/25/2023 9:00 PM, JAB wrote:
> The new phone call etiquette: Text first and never leave a voice mail
>
> When is it okay to leave voice mails, call multiple times in a row or
> take a call in public?
Call multiple times in a row only if an emergency. That's never
> The new phone call etiquette: Text first and never leave a voice mail
>
> When is it okay to leave voice mails, call multiple times in a row or
> take a call in public?
changed. Unless it's an emergency also, it's tacky to take/make calls
in a very public setting.
> The phone norms also change quickly, causing some people to feel left
> behind or confused. The unwritten rules of chatting on the phone
> differ wildly between generations, leading to misunderstandings and
> frustration on all sides.
up placing phone calls to reach people. I find the modern switch to
sending text messages instead of calling to be absolutely obnoxious.
Unless it's outside of appropriate hours, I always call first. People
today seem to have issues with voice mail, also. I dunno, but I always
check mine, home and cell, daily. Don't leave a voice message...?
Well, I won't be calling you back. Not everyone exclusively uses a
mobile phone.
JAB
Sep 27, 2023, 6:38:27 AM9/27/23
to
On Wed, 27 Sep 2023 00:50:46 -0400, Michael Trew
<michae...@att.net> wrote:
>Don't leave a voice message...?
>sending text messages
<michae...@att.net> wrote:
>Don't leave a voice message...?
Only if something relevant needs to be said/texted.
Michael Trew
Sep 27, 2023, 8:18:27 PM9/27/23
to
make it look like someone (me) said something entirely different.
Instead of poor phone call etiquette, that's known as poor Usenet etiquette.
JAB
Sep 27, 2023, 8:24:18 PM9/27/23
to
On Wed, 27 Sep 2023 20:18:28 -0400, Michael Trew
<michae...@att.net> wrote:
>It is also tacky to change and/or excessively snip a quoted reply, to
>make it look like someone (me) said something entirely different.
Please define what these three dots below mean in the English
<michae...@att.net> wrote:
>It is also tacky to change and/or excessively snip a quoted reply, to
>make it look like someone (me) said something entirely different.
language.
...
Example:
Michael Trew
Sep 28, 2023, 11:06:21 PM9/28/23
to
someone wasn't leaving a message, when in fact, I meant the opposite.
JAB
Sep 28, 2023, 11:37:29 PM9/28/23
to
On Thu, 28 Sep 2023 23:06:23 -0400, Michael Trew
<michae...@att.net> wrote:
>Irrelevant.
"An ellipsis, or ellipses in the plural form, is a punctuation mark of
three dots (. . .) that shows an omission of words, represents a
pause, or suggests there's something left unsaid."
>Made it look as if I suggested that
See above...
<michae...@att.net> wrote:
>Irrelevant.
"An ellipsis, or ellipses in the plural form, is a punctuation mark of
three dots (. . .) that shows an omission of words, represents a
pause, or suggests there's something left unsaid."
>Made it look as if I suggested that
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