RichD <
r_dela...@yahoo.com> wrote:
> Barry Gold wrote:
>>> Let's say you want to sue a business in small
>>> claims court, something routine.
>>> You visit the courthouse, fill out the paper work,
>>> you have to name the defendant. What if it's a
>>> franchise of a national/international organization? (CVS)
>>> What goes in the blank?
>>
>> I think CVS stores are owned by CVS, so you would sue CVS (see my
>> earlier post about "registered agents for service of process")
>> But if you want to sue a MacDonalds or Starbucks franchise, you
>> would either visit the place and look at their business license,
>> or contact the county/city registry of business licenses (or a
>> large public library might know).
>
> So I look up the business license of the franchisee, and name him
> as defendant.
Yes, that should work. Checking the DBA database is also a good
idea. Again, it could be a corporation, or LLC so you could serve
their Agent for Service of Process.
> Now in this case, we had a dispute, the manager said "The computer
> software is corporate, we can't do anything about it, we have to
> follow its procedures." The machine is master, and the human
> operators are servants -
>
> So I want to name the franchisee, and CVS, through their
> registered agent?
Yes, you should sue both. Name the corporations, serve the Agents.
> The case could become interesting, because if my complaint holds
> up, it implies a system wide issue; consumers are harmed every
> day, routinely. Then it might evolve into a class action suit,
> though that's a stretch,
That's the purpose of class actions - when individual damages are too
small to sue for, but they add up to a lot considering all the
customers or people injured.
> In such a case, might we ask for punitive damages, to provoke the
> corporation to change its policy?
Unlikely. Punitive damages are very difficult to get unless there
has been an intentional tort. And in small claims court while a
judge may technically be able to give punitive damages up to the
small claims limit, I've actually never seen it done.
--
Stu
http://DownToEarthLawyer.com