I wish I had checked with the florida Better Business Bureau before I
decided to host my site on Datapacket.net. It turns out that Data
Packet Networks has an unsatisfactory standing with the BBB. There is
also a slew of complaints about them on sites such as DSL Reports, and
numerous flames and complaints here on UseNet.
Most of the complaints allege the same sorts of things: arbitrarily
deleting customer accounts, frequent downtime, unresponsive and/or
rude "customer service."
Some of the reviews even condemn Data Packet Networks in the harshest
of terms, using phrases like "A Scam," "Who are they fooling?", and
I've collected much of this information on a web site that they have
inspired me to created:
Here I chronicle my experience with Mr. Brian William Bennett and his
operation. I have links to reviews and his Better Business Bureau
report. I've also created a Yahoo group
Oh, and of course there is a guest book.
You are welcome to join the group or post to the guest book to
commiserate about your Data Packet experiences.
Here is the contact Info for Data Packet Networks (DPN):
Brian William Bennett
Data Packet Networks
P.O. Box 915972
Longwood, FL 32779
3859 Wekiva Springs Road Suite # 323
Longwood, FL 32779
Key words: nationwide dialup, DPN, BNN, BriNet Networks,web hosting,
56k, 3859 Wekiva Springs Road Suite # 323,isdn, multilink, dual modem,
shotgun, dedicated, wireless, DSL, broadband, t1, t3, ds1, ds3, atm,
network, backbone, unlimited, umetered, bandwidth, dns, uunet,
worldcom, alter net, sprint hsd, level3, at&t, bbnplanet,
sprintlink, Aleron, Ameritech, Bell Nexxia, BellSouth, Cogent,
Electric Lightwave, Exodus, Genuity, Globix, Qwest, Teleglobe, Telia,
Time Warner, Verio, Wiltel, XO, adsl, sdsl, idsl, static,ip address,
1u, 2u, tower space, rack space, collocation, windows 2000, ms sql
2000, adult hosting, image hosting, ebay hosting, free hosting,
frontpage web hosting, php web hosting, coldfusion mx web hosting,
.net web hosting, asp web hosting, reseller account, unlimited
bandwidth, unlimited domains, multiple domains, sub
domains,brinet,Brian Bennett, Brian W. Bennett, Brian William Bennett,
Brian Benett, Brian W. Benett,Brian W. Benet,Carla R. Bennett, Carla
Bennett,complaints,review,consumer protection action,P.O. Box 915972,
PO Box 915972,Longwood, FL, 32779,Florida, Longwood FL,Altamonte
(22.214.171.124:60588,datapacket sucks, data packet sucks, data packet
newtworks sucks, massachusetts 93 A demand letter
After I complained about their alleged unfair and deceptive practices,
they deleted another unrelated account I was hosting with them,
apparently purely out of retaliation.
Also, I wanted to make a correction. Most of the bad reviews of DPN
on the web are not on DSL Reports, but on HotPulse.com.
I have also since filed reports with the Better Business Burearu,
Flordida State Attorney General, and the Federal Trade Commission, and
probably others that I do not recall at the moment.
Like I told Mr. Bennett, I would have been happy to work with him, but
if he wants a war, he's got one. Mr. Bennett, here is your war.
As always, more details are at www.datapacketsucks.com
Anyone who wishes is welcome to mirror the site.
I'd also be skeptical of the reviews you see on most of the web sites
that allow people to review web hosting companies. So far, HotPulse
is the only one that has accepted and published my review of Data
Packet Networks. They have a long list of anti-DataPacket reviews
there. God bless HotPulse.