US-PA: Wynnewood-End User Support Specialist

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Apr 13, 2005, 5:03:20 PM4/13/05
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Job Title: End User Support Specialist
Job Location: PA: Wynnewood
Pay Rate: Competitive
Job Length: full time
Start Date: 2005-04-18

Company Name: Portnoff Law Associates, Ltd.
Contact: Recruiter
Phone: 610-649-9550
Fax: 610-649-9698

Description: Portnoff Law Associates, Ltd., provides an opportunity to join an industry leader in the field of municipal and school district property tax revenue collection and management. We offer excellent benefits, including 401(k), Section 125 Flexible Spending Account, competitive salary, convenient suburban Philadelphia Main Line location, free parking, and advancement opportunities.

We seek an End User Support Specialist to provide an above average level of service to ninety- five (95) users as follows:

- Provide hardware and software training and support. Identify training needs.

- Troubleshoot and provide technical assistance for printing, installation, word processing, electronic mail, and operating systems.

- Maintain log of users’ issues and resolutions.

- Install, reconfigure and maintain PC applications as necessary.

- Inspect and install network and telephone wiring.

- Create and/or edit database specialized forms.

- Learn and maintain proficiency on new and developing technologies to further streamline operations.

Qualifications:

- One (1) or more years of experience in a similar role and/or strong network administration and technical background. A related Bachelor’s Degree and specialized professional training and technical certifications are a plus.

- Ability to work overtime as needed.

- Ability to handle challenging users, remain patient, flexible, and capable of multitasking in a fast-paced, deadline oriented environment.

- Strong oral and written communication skills.

- Cost conscious and detail-oriented.

- Initiative, including strong follow-up and organizational skills.

- Above average PC proficiency (Microsoft Office: Excel, Outlook, Word), WordPerfect and Internet.

- Dependable, with strong work ethic and personal integrity.

For immediate consideration, please mail/fax resume and cover letter or e-mail to portn...@yahoo.com. Portnoff Law Associates, Ltd., 308 E. Lancaster Avenue, Wynnewood, PA 19096.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/500713.html to apply online.


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