----------------------------------------
Demo-listen
----------------------------------------
I just wanted to thank you for this website! On Monday, January 13th,
2003 we had a Pace Setter representitive in our home. The sales pitch
went EXACTLY as you described! He first came in and sat down, talking
with us for about 15 minutes about "nothing" before getting to the
windows. Then he brought in a demo window. Finally he showed us the
heat lamp test. Of course, everything he told us and showed to us
made the product look more and more impressive. He measured up 4 of
our windows, one was rather large. The quote was over $6500. To our
"luck" they were running a special until January 27th, 2003 that would
give us 10% off. Well then he was going to give us a salesperson
discount of another 10%. We were down around $5000. We said we would
like to talk to the bank to see if we could get the money. He
immediately pushed their financing, stating that we could sign with
him and then go to the bank. If we got the loan from the bank, we
could just pay off Pay Setter. I asked what their rate was at and he
said that they use simple interest, and the rate was 13.5%! I almost
fell out of my chair. We told him no and that we would feel more
comfortable going to the bank. He slowly packed up his things and
then talked with us for another 10 minutes about "nothing". Finally he
left, taking quite some time to back out of our driveway.
The next day, I did some investigation and your site came up. I am
really glad that this site is here and that I got to it before we
signed anything with Pace Setter. After reading through your site, I
am upset and angry that you were treated the way you were. A LOT of
money was paid out, yet they lack the slightest bit of customer
service. We will get our windows from Anderson or Pella.
Please do not let Pace Setter bully you into taking this site down.
People deserve to know the truth! And Pace Setter - how can you be so
deceptive?! For a company that "does not advertise" you sure are
flushing yourself down the toilet quickly!
Editor's note: This post has only been altered from the original
version to remove the sender's name and e-mail. Spelling and grammar
have not been corrected.
I had completely forgotten about the demonstration window. Scott
brought out a blow torch and everything, making it look very
impressive. Well, we've been through both a summer and a winter now,
and haven't noticed any improvement over our old windows.