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Pacesetter Story: Deception 101

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Ima Myself

May 3, 2003, 2:29:13 PM5/3/03
Found these stories on a website, and thought I'd share in case they
go away. Most are good reads.

Deception 101

I spent almost 12 years as a Pacesetter Manager and I can testify to
having dealt with 99.9% of the problems I have just read about. I
even listened to the audio in the first story and can recall many
similar conversations that I was forced to try and resolve.
Pacesetter used to be a reliable company but they have lied to so many
people over the years that their reputation is bad. I just want to
comment to those folks out there that are dissapointed in themselves
for being tricked. Don't be, these sales people and Telemarketers are
trained to do this. They are taught in classrooms to deceive
customers. I remember in a meeting once when my General Manager at
the time showed a group of us how to trick a customer in to believing
they had termites and only Pacesetter Siding could get rid of the
termites. HE (the GM) would have the customer put his ear up against
a wall and he(GM) would scratch the wall with his finger nail making a
noise supposedly of a termite. If you signed a contract and want out
of it. Refuse to let the install happen. If they install when you
are not home (Pacesetter does this) refuse to pay. Make them come and
remove. Call your local police. Pacesetter bullys people but they
never back up their word. If anyone has any questions I can help
with, please email me. I am very informed of the Pacesetter Way.

Editor's note: This post has only been altered from the original
version to remove the sender's name and e-mail. Spelling and grammar
have not been corrected.

Dec 12, 2004, 9:58:16 PM12/12/04
I am a greeter at a sam's club for HSS that sell Pacesetter products.
Most people I run into only conplain that they were scheduled for a
home visit, but no one came.
Is Pacesetter's really as bad as people are making them out to be?

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