People to contact when reporting bigots in CVS's lower ranks (may not do much good but still worth a shot)
ulti...@hotmail.com
Call 401-765-1500 and press #
(the upper echelon is listed here: http://www.cvscaremark.com/our-company/leadership-team
)
This will get you into the Company phone directory. All you have to do
is say the name of the person you want to call...including the CEO
(Tom Ryan). You wont get him, he has 2 dedicated secretaries, but it
will get things moving along.
Also, if the people being "nasty" are pharmacists or in-training, the
worst they will get is a slap on the hand. There is a lack of
pharmacists in the country right now so no-one will get fired.
The most customer service can authorize is a $25 gift card. That is
hard-coded into the system. The only person that can go over that
limit is the District manager. You can usually find their name on the
main store door (should list the manager and DM).