Fwd: Re: [CLNJ_BODs] Website Help [2 Attachments]

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purav pandit

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Aug 31, 2017, 9:16:44 PM8/31/17
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Some people have too much time... If you are one of them give it a read. 
---------- Forwarded message ----------
From: "Ashish Patel ashis...@yahoo.com [CLNJ_BODs]" <CLNJ...@yahoogroups.com>
Date: Aug 31, 2017 5:29 PM
Subject: Re: [CLNJ_BODs] Website Help [2 Attachments]
To: "Raj Sundaram CS R...@cricketsocial.com [CLNJ_BODs]" <CLNJ...@yahoogroups.com>, "Telge Peiris" <telge...@gmail.com>, "Dhanushka H" <dhan...@msn.com>
Cc: "cln...@yahoogroups.com" <cln...@yahoogroups.com>, "Sunil Viswanathan" <su...@cricketsocial.com>, "Bargav Venkatakrishnan" <bargav.venk...@hexacorp.com>, "Dinesh" <Din...@cricketsocial.com>

 
[Attachment(s) from Ashish Patel included below]

100 out of 100 for responding back to queries Raj and getting your team to address issues, that i totally agree.

for most of the navigation answers you have posted, you have to be signed in. you cant just go into njcricket.com and once redirected freely navigate everywhere.

since this is a social portal, i get that you have the need to have security, but there needs to be a separation of what should be public and what should be private. for scores, stats, schedules, results, etc, that should totally be public[navigation free of the requirement to sign in]. if my parents in india want to navigate around a portal, they dont need to be logged in as a user. the fact that we are typing this feedback to improve the portal, does that not imply Q/A? [Q1]

architecture: i never implied you shared your design with me[L1]. when you hover over links, you dont see hyperlinks, you click, time is consumed in resolving where to go next and you are taken. you cannot open links in tabs[L5].

on the landing page, where you have the upcoming matches or results, you have to hover over the line for it to expand and display who is playing whom, it does not show the ground or umpire or provide links to the same so if you wanted to contact them, you could do it in 1 click.[L4/L5]

when you say this site supports multiple leagues, i get that, but in the context of things, you are on a clnj landing page, so obviously the context is clnj and not some xyz league.

the link you provided to see my stats, you have to login to see the results. on the phone, the id/pass are not remembered. even if i sign in, the list is missing the ground the game was played on and the umpire officiating the game. easy to say that I am the only one requesting this, but this is about providing maximum relevant information. [L7]

for player compare, we have our own way of researching teams. personally, i open up the opponent team results in multiple tabs and go over the openers, middle order and look at a bunch of things, but tabs are important to me, as a user. certainly you have the belief that they are not and the site is designed in that way.
so results can be opened in tabs for opposition research, then you can open players in tabs and see their performance thru time and that gives you a perspective for planning. MCL has that.

there is a requirement and for it, there is a solution. for the requirement of displaying league activity, the mcl[even the dream cricket portal was to the point] portal is a good clean solution.

if i am missing something, sure i would like to get trained on the above. Other than that, i am done for a while providing feedback or resistance :)



From: Raj Sundaram CS R...@cricketsocial.com [CLNJ_BODs] <CLNJ...@yahoogroups.com>
To: Ashish Patel <ashis...@yahoo.com>; Abhijit Inamdar iabh...@gmail.com [CLNJ_BODs] <CLNJ...@yahoogroups.com>; Telge Peiris <telge...@gmail.com>; Dhanushka H <dhan...@msn.com>
Sent: Thursday, August 31, 2017, 2:53:59 PM EDT
Subject: Re: [CLNJ_BODs] Website Help

 

 

Ashish/Abhijit / Telge and Dhanushka.

 

First of all thank you for sharing your comments., CricketSocial welcomes your objective comments and will make eery effort that it takes to make it a great product. I have categorized the answers under your respective names.  Please find my answers highlighted and feel free to reach out to me @ 732 309 8559 if you have more questions of need additional information.

 

 

 

Aashish Patel’s Queries

 

question:



 

 

1.           why are we doing Q/A on our time for a paid solution that was supposed to work out of the box as presented during the AGM? as a cricketer, wouldnt you agree that the league capital resources are better vested in say: quality of balls or providing 2 umpires for every playoff match, etc?

 

  • We have not charged anything to CLNJ and the service is a free of cost at least for the next 2 years (Seasons). So, there is no question free QA or any paid service here. Kindly for your information, most of the issues raised here are NOT QA related, rather a training issue or a wish list of things you might want to see because of your experience with other sites and NOT bugs.  

 

  • Every application is built with certain thought process and vision and there is always room for improvements.  I feel, we should be concerned if your voice is not heard and not when CS is prompt in responding to your queries and concerns. So, my immediate reaction is that CLNJ website is in good hands and all your VALID comments will be addressed as we really want our product to be of top quality.

 


2. for those who have not voiced their opinion about the site yet, surely that means you endorse it, please share any positive as compared with the mcl portal.


 

 

 


limitations:


1. speed, due to the nature of the core architecture, the site is sluggish.

 

  • Speed - This is the first time I am hearing issues about the speed. We had issues during the start of the season and personally, I do not see any sluggishness in recent times.  Maybe I am wrong. This will be addressed with the team.
  • Core Architecture – Aashish I would like to understand more about this issue. I don’t remember sharing any of our architecture information with you.

 


2. Sheer number of clicks required to access information, is way too many, you have to click, then keep going back

 

  • We are working on consulting with an UI expert to redesign the entire navigation and improve user experience. I feel it would address some of these issues.
  • I would like to know exact pages that you feel takes more clicks so that I can see if anything can be done interim to reduce the number of clicks or show you a better way to navigate.



 

3.     1/3 rd of the site landing page real estate is invested in a green field / cricket ball, this is a total waste of space as far of meaningful information is concerned. just curious, what is the premise for this design?

 

  • There are many different ways to skin the cat, this is one such way. Your point is accepted in terms of real estate usage, so this will be considered during our UI revamp to improve user experience in the near future although we feel this is not a big impact item.

 

4.     when you go to the landing page, you want to see the current schedule, or results. at present, you have 3 star batsmen/bowlers, not even by division

 

  • We are displaying top 3 batting and bowling performances for that particular week irrespective of their division.

 

  • Just below the stars of the week the following are displayed

 

    • Recent Match Results
    • Upcoming and In Progress games are displayed.

 

5.     when you see a schedule, you have to hover over it to expand it and information is not available straight away

 

  • I don’t understand this. Can you be little more elaborate? Are you talking about Recent Match Results?

 

6.      if you click on the team, you want to see the roster, their schedule [this year and past]

 

  • The system is organized to support multiple leagues so is the possibility of having multiple rosters. Click on the team page and then click on Squad to view  roster. If a team plays in multiple leagues then you will have to select the corresponding roster name to view.

 

  • Click on the team and then click on score to see your schedule (Past and future).

 

 

  • Note: In the next release, we will revamp the team’s home page so that it displays necessary information.

 


7.  when you click on a player, you want to be able to see the player history, batting/bowling, thru the years

 

 


8. you want to be able to do a side by side on players, you cannot open multiple tabs

 

  • Player compare feature is available where you can compare up to 4 players. (only players can be compared so make sure you have selected yourself as a player in your profile)
  • From your profile, you can click on “Player Compare” to compare up to 4 players. (Let me know if you like me to walk you through)

 


9.  you want to be able to do a side by side on results, you cannot open multiple tabs, each piece of information, be it from game or schedule or score, should be available via hyperlinks to be accessible in a tab.

 

  • Are you talking about team compare? Please provide more information

 

10.  league related links to rule book, app forms, etc., are not straightforward, you have to go thru layers of clicks to get to it.

 

  • Placeholder is provided and available under Board Info. The league management is provided with information on how to upload all necessary documents. I can organize another training session if required or can upload all the PDF documents if provided.

 

 

 

 

Abhijit’s Queries

 

1.     I had sent few suggestions back in May in the beginning of the season. One of the suggestions was, to allow “View Score” link to be opened as “Open link in new tab”. Currently you have to view score one at a time - Click on View Score, at times takes some time to load, then you have to get back to the previous page and then click again on next game’s “View Score” link. Cannot open “View Score” links simultaneously in new tabs.

 

·      In QA will be moved to production in the next week or two.

 

2.     Secondly, while registering a player, one cannot search/add player based on email id but have to give name. Note that there are many players with same name. In such case, it’s either a guess or trial and error. Ability to add player with registered email ID should solve this issue.

 

·      In QA will be moved to production in the next week or two.

 

3.     Lastly, Needing to click here and there to get some obvious info about the team’s current season stats itself is a bit of nuance. Like it used to be on main page of every team in earlier CLNJ website. It was extremely convenient and handy! Currently, when we go to main page of the team, usually the middle frame is all empty! Seems like this space is reserved for the “social” part of the website for posts/status updates - FB style. But I doubt anyone wants to use this as social platform really. If I am not wrong, what teams really use this website is for checking scores, points, standings, stats etc. If we can get back that info right on main page of the team - without going through several clicks - would be great!

 

·      Very good point. We will make this change.

·      We will move the social media feature under the “Pitch” section. Almost every team with the exception of few are using WhatsApp or any other communication tool for sharing information. End of the season, all your moments are lost because most of us will be clearing our messages. If you store those information and photos and videos under the pitch section, your memories won’t be lost. Once the Mobile (native application for CS) is available (hopefully in the next 3 months), it will be convenient to share information and that’s the reason for this social media feature. (Kindly visit the following link to see how our team is using this feature to store our memories - https://www.cricketsocial.com/CricketSocial%20A/board/eef24722-1588-47fa-b0a6-ed12146a310b

·      Let me know if you would like me to show you how it works.

 

 

Dhanushka’s Queries

 

 

1.     Site is not mobile friendly, some menus are not functional when accessed through the mobile phone.

 

  • This site was built to be accessed from the computer (not responsive design) and not using mobile as our idea was to create a separate native application for better user experience. Unfortunately, things take more time than what we think. The site was not responsive before, but we have made it responsive now. But, it is not 100% and that’s the reason for revamping the UI which will be done in the next 3 months. Will be addressed soon.

 

2.     Site requires a login to look at any team stats, player stats, etc. I think some of these should be accessible without having to login.

 

  • The plans are underway to make all the information available except the “Pitch” section. This will be addressed

 

  1. It's not easy to find the team stats, it would be great if you can have current year stats be the default when we select a team page.

 

  • Good Point. Agreed will be addressed.

 

  1. It would be great if we can have a workflow to request a release of the player from another team. 😊

 

  • I am planning to meet with EC to automate some of the operational things including the application process. This will be available next season.

 

  1. When we export the roster for team, can we include registered email?

 

  • Yes. Will make it available in the next release.

 

  1. Any chance we can get the data from the old site and import is for stats?

 

  • Already had discussion with EC and we will upload prior data once provided. It will be an off-season project.  

 

7.     I am having trouble finding CLNJ rules, etc documents. If it's not there, we should have a place to upload those rather than sharing via email. (This is probably not a feedback about the site, rather CLNJ)

 

  • The provision is available on the site. All we have to do is upload those documents. Will request EC once again to upload the same or our team can also do it if the documents are shared.

 

8.     Can we have ground address updated to a GPS friendly address. (Again, this is probably a feedback for CLNJ)

 

  • This feature is already available in the system as long as the correct address information is entered.

 

 

 

Raj Sundaram

Founder & CEO

 

Ph 732-309-8559

 

 

From: Dhanushka H <dhan...@msn.com>
Date: Thursday, August 31, 2017 at 9:12 AM
To: "CLNJ...@yahoogroups.com" <CLNJ...@yahoogroups.com>, Raj Sundaram CS <R...@cricketsocial.com>
Subject: Re: [CLNJ_BODs] Website Help

 

Raj,

Here are some feedback/questions from JECC.

  • Site is not mobile friendly, some menus are not functional when accessed through the mobile phone.
  • Site requires a login to look at any team stats, player stats, etc. I think some of these should be accessible without having to login.
  • It's not easy to find the team stats, it would be great if you can have current year stats be the default when we select a team page.
  • It would be great if we can have a workflow to request a release of the player from another team. 😊
  • When we export the roster for team, can we include registered email?
  • Any chance we can get the data from the old site and import is for stats?
  • I am having trouble finding CLNJ rules, etc documents. If it's not there, we should have a place to upload those rather than sharing via email. (This is probably not a feedback about the site, rather CLNJ)
  • Can we have ground address updated to a GPS friendly address. (Again, this is probably a feedback for CLNJ)

Please feel free to reach out if you have any questions.

Thank you.

Dhanushka

 

From: CLNJ...@yahoogroups.com <CLNJ...@yahoogroups.com> on behalf of Raj Sundaram CS R...@cricketsocial.com [CLNJ_BODs] <CLNJ...@yahoogroups.com>
Sent: Thursday, August 31, 2017 6:46 AM
To: CLNJ...@yahoogroups.com
Subject: Re: [CLNJ_BODs] Website Help

 

 

Guys

 

I was out of country and just got a chance to look in to these emails. Your requests are easily available /accessible and it’s just a question of showing people how to get view the already available information. We have made several improvements to the site since the beginning.

 

I would like to get in touch with each one of you to answer your questions.  This is the reason, we sent several emails asking for feedback and we never get any response.

 

I need you guys to tell me what the issues are  and that’s the only way it can be improved or made user friendly.

 

Raj Sundaram

Founder & CEO

 

Ph 732-309-8559

 

 

From: "CLNJ...@yahoogroups.com" <CLNJ...@yahoogroups.com> on behalf of "CLNJ...@yahoogroups.com" <CLNJ...@yahoogroups.com>
Reply-To: "CLNJ...@yahoogroups.com" <CLNJ...@yahoogroups.com>
Date: Wednesday, August 23, 2017 at 10:52 PM
To: "CLNJ...@yahoogroups.com" <CLNJ...@yahoogroups.com>
Subject: Re: [CLNJ_BODs] Website Help

 

 

Agree with Shavinda, Stats are not clear...visible sometimes and cannot have access at times..many things needs to get fixed. Hopefully Cricket Social will look into it.

 

Princeton CC

 

On Wed, Aug 23, 2017 at 10:49 AM, Abhijit Inamdar iabh...@gmail.com [CLNJ_BODs] <CLNJ...@yahoogroups.com> wrote:

 

Agree with you Ashish. Simplicity, user friendliness and readily available required info is biggest plus of MCL website. May be “social” part in cricketsocial causing an overkill!

 

Abhijit 

CFC

 

 

On Aug 23, 2017, at 1:50 AM, Ashish Patel ashis...@yahoo.com [CLNJ_BODs] <CLNJ...@yahoogroups.com> wrote:

 

 

time to get rid of the site and move back to mcl alike portal

 

uday(sgcc) i hope you agree that this is not the way fwd...

 

 

 


On Aug 22, 2017, at 7:07 PM, Venkat Goli goli...@gmail.com [CLNJ_BODs] <CLNJ...@yahoogroups.com> wrote:

 

 

I have the same issue when using mobile phone but can access fine using laptop. 

Thanks,

Venkat


On Aug 22, 2017, at 4:28 PM, Telge Peiris telge...@gmail.com [CLNJ_BODs] <CLNJ...@yahoogroups.com> wrote:

Hi Venkat,

I did that. See video to see what is happening (or not happening). I believe this is an issue for all teams-

 

<Video.MOV>

 

Sent from my iPhone


On Aug 22, 2017, at 11:47 AM, venkat sarath prakhya venkat.sarath@gmail.com [CLNJ_BODs] <CLNJ...@yahoogroups.com> wrote:

 

 

Go to your team squad once you login and scroll down to check the batting and bowling performance . Select the year from drop down for each of the table . This should give you stats for 2017.

 

Thanks,

Venkat.

Sent from my iPhone


On Aug 22, 2017, at 11:40 AM, Telge Peiris telge...@gmail.com [CLNJ_BODs] <CLNJ...@yahoogroups.com> wrote:

 

Hi CricSocial,
How do we access the information of the number of games played by each player? We used to have a snapshot of the whole team, which gave the number of games and stats (per team) in the old website. 

I was looking for it and couldn't find it today. Need it for playoff eligibility verification.

Thanks
Shavinda
Monroe Cavaliers 

Sent from my iPhone

 

 

 

 

 

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