can't acquire images from the Minicam.

[Iñaki Gentile]

Hi, I'm having trouble getting my Minicam to acquire frames through my DAQ v3.3.

• DAQ Software v1.11
• DAQ power + scope power lights are always on, data-link light comes on fine when plugging in
• Tried multiple cables/cameras, same result
• Windows sees it correctly as "Miniscope" but the preview is a blank grey square
• Only the laptop's built-in webcam shows up as a Device ID option in the software

[Iñaki Gentile]

[Daniel Aharoni]

Sorry for the delayed response. We completely missed the notification from this message.

Can you try downloading and running our new, v2 version of the acquisition software, https://miniscope.org/wiki/Launch_of_Miniscope_DAQ_Software_v2.

It sounds like you tried all the initial things we would suggest. A few questions:

1. Had it worked previously?
2. What operating system are you using?

3. What is the exact device type you are setting in your user config for this?

[Iñaki Gentile]

thanks for the anwer, I downloaded the v2 version and now I try to use the minicam user config and got this image 
Regarding your questions, it hadnt worked previously, my OS is windows 11 home

[Pingping Zhao]

I recently experienced a similar issue when I started using a new desktop. I finally fixed the issue by changing the setting shown in the picture (highlighted in red). Hope it works for you.

Best,

Pingping

Iñaki Gentile <inia...@gmail.com> 于2026年8月14日周五 12:44写道：

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Pingping Zhao, PhD

Research Assistant Professor
Department of Neurobiology and Anatomy

McGovern Medical School

The University of Texas Health Science Center at Houston

T: 323-682-3956

[Iñaki Gentile]

nevermind the last message, was a problem with my lense, now im acquiring images well, at least seeing them
thanks to everyone

[Iñaki Gentile]

thanks to all, now I'm "acquiring" images, but seeing this, , is an advance, maybe is something about configuration, if I pass the hand front of the camera the red area changes 

El viernes, 14 de agosto de 2026 a las 15:19:36 UTC-3, ppzh...@gmail.com escribió:

[Federico Sangiuliano]

Hello Iñaki. Just to rule out the chance of the userConfig file being wrong I suggest you create a new one using the interface. Here is how you do it:

1) Open the Miniscope DAQ software and click New:

2) On the Devices menu, click Add Device:

3) To add a MiniCAM, select a Camera in the category, Device type "Minicam-Mono-XGA" and choose the device on which the Miniscope DAQ is connected (in my case 1)

Once everything is selected as above, click Ok. The name of the device is optional.

4) If everything was selected correctly, the MiniCAM should appear under the Devices menu:

Hit run

5) If everything works, you should see the stream of the MiniCAM:

Please let us know if this worked for you

Thank you

Federico

[Iñaki Gentile]

I created the config as federico said and is working perfectly, just to try which lense will be necesary for my setup and try to setup the saturation level so I get a nice image.
Thanks so much to everyone!