Dell Drivers 5400

[Geralyn]

Werecently purchased a new batch of latitude 5400 and 5500s. I downloaded the windows 10 driver pack from the dell website for each and imported them into our MDT server. I have successfully imaged multiple machines with no errors. All devices and drivers install.

I have tried reimaging the computers again, installing the latest intel 9560 wifi drivers from Dells website and Intel's website. I have tried older drivers. I just cannot narrow this down or figure out what is causing this.

I believe it was our Anti-virus software causing this issue. I am not sure if it is a hardware compatibility issue with that version or what. We use Forticlient EMS as our anti-virus solution. On the computers that have been experiencing the issue, if I shutdown forticlient on their systems, it instantly starts working. If I turn Forticlient back on, it stops working. Forticlient gives no errors in the logs about any of this.

We have not experienced this issue in a while, but I am not sure what we did to fix it. Within the last 4 months, we rolled back a snapshot on our mdt server, so its possible the Forticlient application to be installed on clients from there was corrupted. We were also out of space on our ems server, maybe addingore space fixed it? On specific computers that have been having this issue, uninstalling Forticlient and then reinstalling it sometimes works, but I also upgrade them to Forticlient 6.0.9. They would previously be on 6.0.8.

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