henrphe willem nannettah
Pit Gebeyaw
I don't have a Netflix account and never have done. I have a Gmail address which I have never used for public communication. Suddenly I started getting email to this Gmail address from Netflix - not a "Welcome to Netflix" email or one requesting address verification, but what looked like a monthly promo for an existing account. This was addressed to someone with a different real name, with that name not similar in any way to the Gmail name.
After a few of these messages I decided to investigate by going to Netflix and trying to log in with that email address. Using the "forgotten password" option I was able to get a password reset email, change the password and log in. The account appeared to be from Brazil, with some watch history but no other personal details stored and no payment information.
Soon the emails from Netflix started to ask me to update payment information. I didn't, of course, and then they changed to "your account will be suspended" and then "your account has been suspended". The "come back to Netflix" emails are still coming in occasionally.
I don't see how this could possibly be a phishing attempt - I carefully checked that I was on the real Netflix site, used a throwaway password not used on any other sites, and did not enter any of my personal information. I also checked the headers of the emails carefully and they were sent by Netflix. So is this just a mistake on somebody's part, mistyping an email address (although it's surprising that Netflix accepted it with no verification), or something more sinister?
(Note that the above steps don't include any "password reset" step for Jim to access the account; that's because the email from Netflix includes authenticated links that won't ask for it. The attacker wants the victim to click on the email links instead of visiting Netflix manually, this is what enables "Eve" to log back in to the account in step 7. Or, since Netflix emails authenticated links, possibly "Eve" already has one.)
The above situation is partially caused by Netflix (understandably) not recognizing Gmail's "dots don't matter" feature where email sent to [email protected] and to [email protected] end up in the same account. That doesn't really matter in your case (given that if this is how you're trying to be scammed, step 1 was skipped entirely), however.
The most probable situation is that someone used an arbitrary Gmail address (yours) in order to sign up for a free trial, or mistakenly tried to change their email to the wrong address (maybe to have a friend/family also get emails).
This would not be a "hack" or even a phishing attempt, just using any available address. This does mean that your Gmail address could not be used for a free trial at Netflix, so there is that negative impact to you.
As a side note, by logging into someone else's account, you have violated many country's "unauthorised access" laws. I would not make a habit of doing this (or telling others on public sites that you have".
I get dozens to hundreds of e-mails from legitimate companies (car dealers, LA dept of water and power, Macys.com, cell phone activation notes, the payroll company ADP, and Nationwide insurance) from people with my first name and an initial matching my last name.
The worst was in early 2019, when I received medical records (Lab results in a .PDF file) - a clear HIPAA violation, since e-mail isn't an authenticated or encrypted communications channel. The "medical records" person, who should know the law, was the sender of the e-mail.
In my case, none of them are nefarious, but represent clueless users or even worse, clueless sales clerks (such as Lenscrafters in Maryland), the Apple store in Manhattan, and others too numerous to mention.
I got emails from Netflix too saying that my account was cancelled and that there was a sign in attempt somewhere from the US... except that I live in Canada, and have never made a Netflix account in the first place. I went directly to the Netflix website and was able to speak to a representative, and they deleted the account. There was no payment information either. I don't understand why this happened, either someone has a similar email address yet without the dots, or perhaps there is some sinister reason, but I wouldn't know. I've wondered if someone might do this hoping that the other person would fill in their payment information, thus enabling the account.
Hello, long time user of paypal, first time with a question. Ive had my paypal all set up with my bank card and have been using it to pay for netflix for about 4-5 months now. However, I woke up this morning to find a email from them saying my account is on hold because they could not porcess my paypal information.
so... i check my profile there... found nothing wrong. checked my profile here... found nothing out of the ordinary. no fees owed or anything like that. Call netflix custommer service line... they tell me to make sure nothing is wrong here.
Now, i did have some trouble a month ago when netflix charged to my paypal, my paypal charged my bank.. to find no money(overspent on christmas, forgot about the incomming charge) so I had to fix those fees, which I did. So im really not sure what is wrong. is paypal angry with me and no longer allowing things to be processed through my bank account? it doesnt seem so, as ive spent money at other sites just fine. I'm really just kinda stuck and confused... any ideas?
I have exactly the same issue. Ive been a Netflix customer for years and Use PayPal for many daily transactions. Today I received an email saying payment wasnt processed, now I can only enter a credit card.
Same issue. The problem is with NETFLIX. PayPal claims Netflix changed the payment parameters so the paypal account needs to be verified by a credit card. I wasted an entire day, and got bounced back & forth. Netflix said it was Paypal's issue, and Paypal said it was Netflix. REALLY BAD CUSTOMER SERVICE due to the fact that neither company, even the supervisors did not appear to know what the heck is going on? Pathetic. 4 phone calls!!!
I transfer funds from my bank account to my paypal account. The money is just sitting there waiting for Netflix to take it, but they will not because i have no credit card? There is no reason they need one. When talking to Netflix, the CSR even said they don't need to verify a paypal account, and they could not understand why the subscription process demands a credit card. Despite this I can't complete my account with Netflix without a credit card.
I'm using Google home with a chromecast to stream Netflix shows for my blind mother who of course can really only use her voice to control it. It will work for about an hour then state that Netflix is not linked at that I should relink the account using the Home app, but of course when I check the Home app the Netlix account is listed as linked. This happens constantly and sometimes will correct itself or a reboot of the chromecast may help. Any help on this would be greatly appreciated.
Offer subject to change. Receive Netflix Standard with ads while you maintain 1 qualifying Go5G Next, Go5G Plus or Magenta Max line or 2+ Go5G or Magenta lines in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line(s) will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
Offer subject to change. Receive Netflix Standard with ads while you maintain a qualifying line in good standing. Netflix account, plan availability & compatible device required. Alternative discount toward different Netflix streaming plans may apply. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse. 1 offer per T-Mobile account; for existing Netflix members it may take 1-2 bill cycles during which time you will continue to be charged separately for any existing Netflix account. If you link an existing Netflix account to this offer, terminating the qualifying line will not automatically cancel your Netflix membership, and Netflix will automatically resume charging your existing payment method that they have on file. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.
With Netflix Standard with ads you can watch on up to two devices within a household at the same time. You can upgrade to Netflix Premium and watch on up to four devices in the same household at the same time for the discounted rate of $16, through your T-Mobile bill. Visit this page to upgrade now.
Log into My.T-mobile, select Account, and then select Manage add-ons. On the Manage data and add-ons page, add Netflix in the Services section. T-Mobile pays Netflix directly for you. For customers with an existing Netflix account, it may take one or two Netflix billing cycles for your billing to transfer to T-Mobile.
This isn't as clearly documented as it probably should be. I have a Netflix account. I have an eligible T-Mobile plan for "Netflix on Us". What is the entire process, soup to nuts, on 1) enabling this feature on T-Mobile, and 2) updating my existing Netflix account to that I get the $8.99 credit from T-Mobile, per month.
These directions don't appear to be correct. I've tried to click "Manage Netflix" on my cell and on my computer with IE and with Chrome. It just keeps taking me to a screen that doesn't align with the directions. Nowhere can I log into my existing Netflix account. Are these instructions still accurate?
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