We often send letters requesting additional documentation to verify information claimed on returns. If you receive a letter from us, it doesn't mean you did anything wrong, or that there is anything wrong with your return. It's just an extra step we're taking to verify the returns we process and make sure refunds go to the right person.
Our goal is to stop fraudulent returns before they go out the door, not to slow down your refund. If you receive a letter, respond with the requested information as soon as you can to help us take the appropriate action.
If your letter gives you the option to respond online, like those titled "Refund Verification Needed," "Refund Verification," or "Did you file a Virginia income tax return?", this is the fastest way to receive your refund.
You can only respond to certain letters online. If your letter does not give you the option to go online, please follow the instructions outlined in your specific letter. If you're not sure, check the letter number in the bottom left corner of your letter. The following letters allow the option to respond online:
c01484d022