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Road Runner Milwaukee - capped at 200,000 bps

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J.P. Stawski

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Jul 16, 2000, 3:00:00 AM7/16/00
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My modem reports a max downstream datarate of 200000 bps.
http://www.execpc.com/~jstawski/signal.jpg

What could be the reasoning behind this? Could we be running
on reduced capacity because of equipment failure? Anyone
else in Milwaukee see their transfer speeds drop to a fraction
of what they were (160-170KB/sec down to 15-20KB/sec in
my case).

J.P.

Adam Leinss

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Jul 17, 2000, 3:00:00 AM7/17/00
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On Sun, 16 Jul 2000 22:05:54 GMT, jsta...@wi.rr.com (J.P. Stawski)
wrote:

Hmm, just noticed this. Upstream is still 40KB. Same thing here.
I was getting 95KB on one MP3 and 157KB from Microsoft on the first
day I got it installed. Now I get 20KB from Microsoft. Something is
amiss. It shows that Network status as okay, so....dunno.

Adam

Coder

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Jul 17, 2000, 3:00:00 AM7/17/00
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I'm having the same problem. I spoke with the local timewarner office, and
they said there are some problems (they hadn't a clue as to what, though).
I then called the national road runner help desk, they reffered to their
network people who are supposed to get back to me....

Anyway, from the bit of research I did, and from what I've been told, it
sounds like their having some routing / equipment issues. If you run a
trace route, you'll see it around columbus OH, it is intermittent though.

It started happening here on Friday night. I'll repost, if I get any new
info.

Jack

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Jul 17, 2000, 3:00:00 AM7/17/00
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Time Warner (Northside of Milwaukee) still at full speed...


On Sun, 16 Jul 2000 22:05:54 GMT, jsta...@wi.rr.com (J.P. Stawski)
wrote:

>My modem reports a max downstream datarate of 200000 bps.
>http://www.execpc.com/~jstawski/signal.jpg
>
>What could be the reasoning behind this? Could we be running
>on reduced capacity because of equipment failure? Anyone
>else in Milwaukee see their transfer speeds drop to a fraction
>of what they were (160-170KB/sec down to 15-20KB/sec in
>my case).
>

>J.P.


Adam Leinss

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Jul 17, 2000, 3:00:00 AM7/17/00
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On Mon, 17 Jul 2000 06:04:25 GMT, Jack <jbe...@wi.rr.com> wrote:

>Time Warner (Northside of Milwaukee) still at full speed...

I'm in Northwest Milwaukee and I'm capped at 20KB per second.

Adam

Albion

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Jul 17, 2000, 3:00:00 AM7/17/00
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> Hmm, just noticed this. Upstream is still 40KB. Same thing here.
> I was getting 95KB on one MP3 and 157KB from Microsoft on the first
> day I got it installed. Now I get 20KB from Microsoft. Something is
> amiss. It shows that Network status as okay, so....dunno.

Ok, we all warned you before you even signed up. Road Runner is a share
circuit. What this means is that EVERYONE on your block (Not really the
block but I forget what TW calls it) shares the same circuit that you use.
Therefore if 15 people on your block are using roadrunner at the same time
(Usually at peak) you are going to see slowdowns. You honestly thought
you'd be the only one on your block to get roadrunner once it was released?

You know, I have had a lot of hassles getting DSL working with whatever
company I've signed up with but once it's working I know for a fact I am the
only one who's going to be using that wire. I always get 90k+ even during
peak periods to microsoft.com.

On a second note, I could be wrong and TW could just be having problems, but
what do you expect from a new service. But I doubt I am wrong about my
first statement.

-cm


CL

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Jul 17, 2000, 3:00:00 AM7/17/00
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You are wrong about your first statement :-).

I think it is a technical problem. Somehow, some of the modems them
selves have benn capped to 20K download speed. I have not had this
problem.

The service in Milwaukee is so new; I doubted the networks have been
maxed with users.

--
CL

J.P. Stawski

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Jul 17, 2000, 3:00:00 AM7/17/00
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In article <39734f96$0$94746$726...@news.execpc.com>, "Albion" <albion_@_execpc_.com> wrote:
>
>Ok, we all warned you before you even signed up. Road Runner is a share
>circuit. What this means is that EVERYONE on your block (Not really the
>block but I forget what TW calls it) shares the same circuit that you use.
>Therefore if 15 people on your block are using roadrunner at the same time
>(Usually at peak) you are going to see slowdowns. You honestly thought
>you'd be the only one on your block to get roadrunner once it was released?
>
And I thought it was because I hadn't deleted my temporary internet files and
cleared history for IE in the last 5 minutes. Maybe I'd better give RR tech
support another call.

They could probably save a lot of money on staffing costs if they just
recorded a message and played it back continuously:
".....delete files, clear history, have a nice day......."
".....delete files, clear history, have a nice day......."
".....delete files, clear history, have a nice day......."
".....delete files, clear history, have a nice day......."
".....delete files, clear history, have a nice day......."

J.P.

Mark AC

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Jul 18, 2000, 3:00:00 AM7/18/00
to
Yep, you're correct, I talked to RR Milwaukee today, and received an
email from them as well. They concurred that this is a widespread,
sporadic problem in this area and that they're well aware of it and
working on it. They told me it's completely unrelated to the shared user
dropoff (which should still leave you with speeds greater than DSL... per
their people) and that it should be corrected within the week. They
strongly emphasized that the modems have not been capped.

--
Mark
Please remove NOSPAM from email address if replying privately.

Jack

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Jul 18, 2000, 3:00:00 AM7/18/00
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I'll bet the problem is on a node-by-node situation and not
necessarily a wide area...


On Mon, 17 Jul 2000 16:17:57 GMT, Adam Leinss <ale...@my-deja.com>
wrote:

Albion

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Jul 18, 2000, 3:00:00 AM7/18/00
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I retract my statement, I was wrong. :)

But I could see, with the flood of new RR subscribers, the lines being maxed
at peek times soon.

-cm

Albion <alb...@execpc.com> wrote in message
news:39734f96$0$94746$726...@news.execpc.com...


> > Hmm, just noticed this. Upstream is still 40KB. Same thing here.
> > I was getting 95KB on one MP3 and 157KB from Microsoft on the first
> > day I got it installed. Now I get 20KB from Microsoft. Something is
> > amiss. It shows that Network status as okay, so....dunno.
>

> Ok, we all warned you before you even signed up. Road Runner is a share
> circuit. What this means is that EVERYONE on your block (Not really the
> block but I forget what TW calls it) shares the same circuit that you use.
> Therefore if 15 people on your block are using roadrunner at the same time
> (Usually at peak) you are going to see slowdowns. You honestly thought
> you'd be the only one on your block to get roadrunner once it was
released?
>

> You know, I have had a lot of hassles getting DSL working with whatever
> company I've signed up with but once it's working I know for a fact I am
the
> only one who's going to be using that wire. I always get 90k+ even during
> peak periods to microsoft.com.
>

> On a second note, I could be wrong and TW could just be having problems,
but
> what do you expect from a new service. But I doubt I am wrong about my
> first statement.
>

> -cm
>
>
>

J.P. Stawski

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Jul 18, 2000, 3:00:00 AM7/18/00
to
I got a number of these error messages in my modems logsdata.html file.
http://www.execpc.com/~jstawski/logsdata.html
Looks like they tried to resync on different frequencies which all failed to
obtain whatever a FEC LOCK is. They made the following changes:
HFC: UCD Minislot size change
HFC: UCD Symbol Rate change
and then they were able to bring everything back up on the original freq.
(585MHz).

It seems to be the point where the Milwaukee Office adjusted the downstream
bitrate to 200Kbps for (some?) of it's subscribers. It happened Friday 7/12
at 21:37.

J.P. Stawski

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Jul 18, 2000, 3:00:00 AM7/18/00
to
In article <yL0d5.2356$%P2.2...@typhoon.mw.mediaone.net>, jsta...@wi.rr.com (J.P. Stawski) wrote:
>It seems to be the point where the Milwaukee Office adjusted the downstream
>bitrate to 200Kbps for (some?) of it's subscribers. It happened Friday 7/12
>at 21:37.

Oops.... 7/12 was Wednesday, not Friday.
I guess all that had nothing to do with the slowdown
because everthing was normal Wednesday and Thrsday.

J.P.

spe...@tabbert.net

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Jul 18, 2000, 3:00:00 AM7/18/00
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Just got installed today, i live downtown on Jackson. Hope it gets
fixed soon.

spencer tabbert

In article <6lqc5.1932$%P2.1...@typhoon.mw.mediaone.net>,


jsta...@wi.rr.com (J.P. Stawski) wrote:
> My modem reports a max downstream datarate of 200000 bps.
> http://www.execpc.com/~jstawski/signal.jpg
>
> What could be the reasoning behind this? Could we be running
> on reduced capacity because of equipment failure? Anyone
> else in Milwaukee see their transfer speeds drop to a fraction
> of what they were (160-170KB/sec down to 15-20KB/sec in
> my case).
>
> J.P.
>


Sent via Deja.com http://www.deja.com/
Before you buy.

Jack

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Jul 18, 2000, 3:00:00 AM7/18/00
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Darn, just checked this morning... Capped at 200K now also...

Let's make sure we all call Time Warner and maybe with enough reports,
they will make fixing this problem a priority.

CL

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Jul 19, 2000, 3:00:00 AM7/19/00
to
J.P. Stawski <jsta...@wi.rr.com> wrote:

> I got a number of these error messages in my modems logsdata.html file.
> http://www.execpc.com/~jstawski/logsdata.html
> Looks like they tried to resync on different frequencies which all failed to
> obtain whatever a FEC LOCK is. They made the following changes:
> HFC: UCD Minislot size change
> HFC: UCD Symbol Rate change
> and then they were able to bring everything back up on the original freq.
> (585MHz).
>

> It seems to be the point where the Milwaukee Office adjusted the downstream
> bitrate to 200Kbps for (some?) of it's subscribers. It happened Friday 7/12
> at 21:37.

How does one access the log of the modem?
--
CL

Poof

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Jul 19, 2000, 3:00:00 AM7/19/00
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Connect to http://192.168.100.1/logs.html

That though work.. (If it doesn't remove the s from log...)
"CL" <c...@somewheredot.com> wrote in message
news:1edzf8s.mju4qv1uym4q6N%c...@somewheredot.com...

Coder

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Jul 19, 2000, 3:00:00 AM7/19/00
to
The problem is still happening here. Time Warner & Road Runner are both
aware of it, and they told me their top people are working on it.

I told them it had been going on since Friday, and they said they would
credit my account for all of the days of messed up service. Seems
reasonable to me, since at least I have some access. They said they should
have it resolved "soon".....

Whiskey Mike

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Jul 19, 2000, 3:00:00 AM7/19/00
to
Poof (po...@ispchannel.com) wrote:
: Connect to http://192.168.100.1/logs.html

Sure. An internal IP address is going to do outsiders a bit of good.

-wm


Bob Simmons

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Jul 19, 2000, 3:00:00 AM7/19/00
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apparently it will be available in my neck of woods in July. I don't
know if I read this here, but I have heard that someone clicked on
network neighborhood, and could see a whole bunch of boxes in the actual
neighborhood! Anyone else experience this? What protocol are they
using, TCPIP?
thanks

CL

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Jul 19, 2000, 3:00:00 AM7/19/00
to
I got hit by the cap bug today. The was network problem this morning. I
turn off the modem to see whether it will fix the problem. When the
network came back on and the modem synced, my speed was capped at
200,000.

My advice is not to turn off your modem if you have not been hit by this
bug. I think the network told the modem to cap at 200,000 during sync.

I called tech support today. They are aware of the problem, but not the
cause.
--
CL

Jack

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Jul 19, 2000, 3:00:00 AM7/19/00
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I talked to RR Tech Support today (Wednesday) at around 3:30pm and
they said the 200K problem should be resolved by 8 or 9pm tonight..

Fingers crossed...

MrBates388

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Jul 20, 2000, 3:00:00 AM7/20/00
to
>From: Bob Simmons bsim...@execpc.com
>X-Mailer: Mozilla 4.5 [en] (WinNT; I)

>apparently it will be available in my neck of woods in July. I don't
>know if I read this here, but I have heard that someone clicked on
>network neighborhood, and could see a whole bunch of boxes in the actual
>neighborhood! Anyone else experience this? What protocol are they
>using, TCPIP?
>thanks
>

That would be correct and if you don't want someone mounting your
'default' shares, you'd best be disabling file sharing and any unused
ports.

Coder

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Jul 21, 2000, 3:00:00 AM7/21/00
to
Finally, I'm back up to normal speeds (about 220 KB/s avg). Hopefully so
are the rest of you.

forget

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Jul 23, 2000, 3:00:00 AM7/23/00
to
Yup, everyone should be back to normal now. Apparently, the 200K thing is a
default of the GI surfboard they are installing in most places. When it
boots up and connects to the cable network it gets it's config from a TFTP
server somewhere. Apparently the config file it was supposed to get was
misplaced (?!?!?) which meant that the default 200K download limit was then
in place.

They figured out what happened, put the config files back where they were
supposed to be and sent out an SNMP reboot command to all the cable modems
that were turned on. If you still have the problem, just cycle power on you
cable modem, and all should be well.

Kano Ako

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Aug 8, 2000, 3:00:00 AM8/8/00
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In message <t04e5.3702$%P2.4...@typhoon.mw.mediaone.net> - "Coder"

<no...@hotmail.com>Fri, 21 Jul 2000 22:20:09 GMT writes:
>
>Finally, I'm back up to normal speeds (about 220 KB/s avg). Hopefully so
>are the rest of you.
>
>

Does Roadrunner ISP give out static IP addresses or do you get an address
from a DHCP server when needed? Thanks

Mag-ingat kayong lahat ang sabi ni Kano Ako!

kan...@athenet.net


Adam Leinss

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Aug 8, 2000, 3:00:00 AM8/8/00
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On Tue, 08 Aug 2000 04:14:17 GMT, kan...@athenet.net (Kano Ako)
wrote:

[snip]

>Does Roadrunner ISP give out static IP addresses or do you get an address
>from a DHCP server when needed? Thanks

From a DHCP server when needed. But the lease for an IP goes for
about 3 to 4 days, sometimes longer.

Adam

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