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Liese Hittson

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Aug 1, 2024, 11:37:22 PM8/1/24
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At CNET we've spent countless hours testing both over the years, and in general, both work really well. Most of the Roku and Fire TV devices we've reviewed received an 8.0 (excellent) rating or higher, so it's tough to go wrong. The Roku Streaming Stick 4K offers Dolby Vision and is sometimes on sale for less than the older and Vision-less Roku Express 4K Plus. Meanwhile, the Fire TV Stick 4K Max, is one of the fastest streaming devices on the market.

Better menus. Roku's no-nonsense menu system places the apps front-and-center and lets you arrange them however you please, just like on your phone. It gets to the apps and shows want quickly, without filling the screen with other junk.

Using a Fire TV device means wading through a bunch of TV shows and movies in addition to the apps. That would be fine if they were the TV shows and movies you're in the middle of watching, or might actually want to watch -- something Netflix's menus do well. But more often than not, it is hard to care about the TV shows and movies on Fire TV's screen. They just seem like stuff Amazon or its partners want us to watch.

CNET's Ty Pendlebury summed up the difference in his review of the Fire TV Stick. "If you like to graze for content, the Fire TV might be more appealing. If you know what you want already, or at least what app you want to watch, a Roku is probably a better choice."

In his review of the Fire TV Max, meanwhile, Eli Blumenthal also noted the prevalence of ads in Fire TV's menus, including on the screensaver. "It's one thing to throw in a little ad here or there like Roku; it's another to turn my entire 65-inch TV into a billboard for iFit or Nancy Grace's Fox Nation show."

Better search. Search results on Roku are straightforward and price-centric. You're shown how much a movie or TV show costs and can click through to watch or buy it -- and if it's free because you're a subscriber, you'll see that, too. Fire TV's results are much more confusing, with multiple options and false positives. And once you find what you want, you're shown just one primary service, and you have to click through to see "more ways to watch."

When you choose between Roku and Fire TV you're buying a specific device, not just the platform. For that reason, our advice below gets a little more specific. We break down our favorite devices in a variety of areas: price, 4K capability, voice control and more.

Roku is our favorite overall platform, but the Fire TV Stick Lite offers more features at the entry level than the similarly priced Roku Express. The Fire TV Stick Lite includes a voice remote, while the Roku doesn't support voice commands via the remote. We found the Lite's built-in access to Amazon's Alexa particularly helpful when navigating through menus and searching for content. While Roku recently announced an updated version of the Express with faster Wi-Fi, the device retains its original remote.

The Roku Express is still a fine choice for a bare-bones streamer. It brings all of the advantages of Roku we mentioned above, and performs perfectly well, but the Fire TV Stick Lite ultimately offers more features for the price -- making it a better option for those on a tight budget.

Of course, there are a bunch of other more expensive Roku players and Fire TV streamers. Many of them are better choices than these basic versions because they don't charge much more for additional very useful extras.

Roku's $40 Express 4K Plus remains our favorite media streamer available right now. It offers the easy-to-use Roku interface, the voice remote that the cheaper Express lacks, 4K HDR streaming, wired Ethernet support with an optional adapter and typically costs $40. However, the Streaming Stick 4K offers support for Dolby Vision, while the Express 4K Plus does not. We're usually not sold on the Dolby Vision upgrade -- mostly because we generally don't think that it provides a major image quality improvement over standard HDR -- but if the Streaming Stick 4K costs less than Express 4K Plus, it seems like a no-brainer to pay less for a device that has it, than more for one that doesn't.

Not to be outdone, Amazon's Fire TV Stick 4K Max also features an upgraded processor, along with Wi-Fi 6 connectivity. It costs $55 -- $5 more than the Roku Streaming Stick 4K. The Max loads apps almost immediately, and navigating around the system is swift and smooth. The Fire TV Stick 4K Max is the best Fire Stick on the market today, and it's worth the extra money over the standard Fire TV Stick 4K.

But even those who opt for the older Fire TV Stick 4K will find that it offers the Dolby Vision HDR format, while the Roku Express 4K Plus does not. That may make a difference for some people, but we generally think that neither streaming device from Amazon offers enough to overcome Roku's strengths.

Every Fire TV device from the Lite on up has Alexa voice capability built into the remote. Most Roku players also offer voice remotes using Roku's own voice system, but the cheapest models lack that feature.

Both voice systems let you easily search, launch apps and control playback (fast-forward, pause, etc.) via voice, but Fire TV also lets you do everything Alexa does, including control smart-home devices, get a weather report and answer questions, complete with on-screen results. Alexa's voice also talks back through the TV's speakers.

If you have an Alexa speaker like an Echo Dot, you can do pretty much everything hands-free on Fire TV (no remote required) with standard Alexa commands. Say "Alexa, watch Roma" and Fire TV launches Netflix and starts playing the movie, for example.

Roku players work in the same way with Alexa and Google Home/Google Nest speakers but not as well -- you have to remember to say "Roku" at the end of every command ("OK, Google, launch Hulu on Roku"). Still, if you own a Google speaker already and want to use it for TV control, Fire TV isn't an option.

Roku has long had a really cool feature on its higher-end players: A headphone jack built into the remote control itself. You just plug your headphones into the clicker and the audio on the TV or soundbar mutes automatically, and sound comes through the headphones instead, complete with volume control on the 'phones. Additionally, those with a Roku Ultra or a Roku Streambar don't need to plug their headphones into anything in order to use private listening. They can just navigate to the Sound Settings menu to pair their wireless headphones directly through the Roku.

Plus, every Roku device offers private listening via the free Roku app on your phone -- just fire up the app and attach headphones to your phone. Roku rolled out its OS 10.5 system upgrade last year which attempts to fix the audio lags that can occur when listening through Bluetooth headphones. Roku claims that up to four people can listen privately at the same time with audio that is automatically adjusted to work with each individual's headphones.

Fire TV's only option for private listening is to pair Bluetooth headphones, but it's not nearly as effective. Amazon lacks a way to handle the audio lag (lip sync error) and you'll need to have a volume control built into the headphones.

Both Roku and Fire TV offer devices with buttons on the remote designed to control your TV. It's a great feature because it allows you to ditch your TV's own remote and use the streamer's clicker for everything. In both cases setup is dead-simple -- the streamer automatically recognizes your TV and programs the remote wirelessly, without you having to do anything besides confirming it works -- but Fire TV is cheaper and more capable.

The cheapest Roku streamers that come with TV control remotes are the $40 Express 4K Plus and the $50 Roku Streaming Stick 4K. The Fire TV Stick has a TV control remote for $40. These remotes have buttons for TV power and TV volume up/down and mute.

Roku's remotes can only control televisions, but with Fire TV you can also control soundbars and even AV receivers. Yes, if your TV supports HDMI CEC and you have an HDMI soundbar, the Roku's volume and power buttons can probably control it, but Fire TV's remote can control pretty much any bar.

And Roku doesn't have anything like the $120 Fire TV Cube. A little box designed to sit near your TV, it combines all the capabilities of the Fire TV Stick 4K and all the capabilities of an Echo Dot, plus the unique ability to control a full-on entertainment system via voice. Using it can sometimes feel like magic, but it's not for everyone. Check out the video below if you're curious. Amazon announced a new version of the Cube for 2022, which features Wi-Fi 6E support, along with a faster processor and 4K upscaling.

By this point, you hopefully have enough info to decide for yourself which of the two most popular streamers works best for you. For our full reviews of Roku and Fire TV devices, as well as their competitors like Google's Chromecast with Google TV, the Apple TV 4K and the Nvidia Shield, check out our list of best streaming devices.

I experienced gurgling audio twice .. both tunes switched source then back to fire stick and it corrected itself both times ... but something wrong that this has to be continually done ... software is up to date

I know this is sometime after the last answer but. I am writing June 2023. I had an exyended grumble when people were speaking. I tried all the settings in various arrangements. No change. While the firestick was playing I went into my tv audio settings and turned one off and adjusted some levels. That worked.

Thank you from me, too! Netflix and Prime Video sound was fine, Sling and some other apps terrible. Hard to troubleshoot when a receiver is in the mix, but when I read the description of the PCM option, it made sense. More importantly, it worked!

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