Cannot visualize the map on 2D

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Boat

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Nov 26, 2024, 6:13:58 AM11/26/24
to www.map.army
Hi,

I have a problem using the map.army. When I launch the app, there is only this white screen showing, as attached the picture here. However, when I switch to 3D, I can visualize the map on the 3D mode. Is there anyone who can help me with this issue?

This is 2D mode.
Screenshot (641).png



This is when I switch to 3D mode.
Screenshot (642).png

Best Regards,
Boat.

www.map.army

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Nov 26, 2024, 9:10:15 AM11/26/24
to www.map.army
Hi Boat,

thank you for your email and great to hear that you are using www.map.army.

We are currently looking into the issue. Could you please tell us what device and web browser you are using.
Could you verify that changing the following options in the 2D view does not have any effect:

1. Change the 'Map Type'
map.army-change-of-MapType.png


2. Change the 'Brightness', 'Hue' or 'Chroma'Best Regards
map.army-change-of-MapSettings.png


Regards
Martin from the map.army team
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