SME & TS – Network Security
Job Description
· 5+ years of background specific to Network Security
· Hands-on experience in troubleshooting & administration of L3/L4 routers and switches.
· Hands-on experience in troubleshooting routing protocols like EIGRP, OSPF & BGP ( some idea on MPLS)
· Good exposure / knowledge on BGP/Tunneling Protocols (IPSEC / GRE)
· Strong in basic security concepts&exposure on firewalls – Checkpoint or Pix /ASA
· Working Knowledge of proxy servers will be added advantage
· Working Knowledge on Load balancers will be added advantage
· Certifications – CCSA or SNPA or CCNP And CCNA ( Optional )
· Process and Documentation skills ( ITIL )
SME & TS – Wintel
Job Description
· 5+ years of background specific to Wintel
· Strong in Blade and Server class hardware architecture
· Hands on experience on Windows 200x Server administration
· Hands on experience on Active Directory, IIS, DNS, DHCP, WINS
· Hands on experience on WIN 2000 2003 2008 DNS, DHCP
· Hands on experience on VMWARE ESX, vSphere ESXi & Virtual Center environment.
· Hands on experience on Cluster, working knowledge on NLB, installation and basis troubleshooting.
· Hands on experience on File and Print Server
· Strong knowledge on SUS / WSUS patching infrastructure
· AD replication issues, AD sites and service and AD domains and trust (authoritative & non authoritative)
· Should have knowledge on RAID Concepts/NIC Teaming & Remote cards
· Problem management, Performance & Capacity management related activities
· Being the Escalation point within the team for any technical issues
· Developing the technical troubleshooting Knowledge base & mentoring the technical teams
· Manage performance of the Windows server using relevant performance monitoring tools
SME & TS – Solaris
Job Description
· 5+ years of background specific to Solaris
· Hands on experience on Solaris 10 L4 support
· Installing, configuring & administration zones in Solaris 10
· Installing oracle on Solaris
· Implementation of virtual test lab
· Troubleshooting issues in Solaris servers (Expertise managing more than 100 servers)
· Managing NFS,DNS and DHCP
· Solaris 10 Zones administration
· Creating solaris instances on ESX server.
· Installation & administration of BEA Tuxedo
· Core Dump & Crash Dump.
· TCP/IP configuration.
SME & TS - Citrix
Job Description
· 5+ years of background specific to Citrix technologies
· Hands on experience in handling mixed Citrix Farms across globe.
· Hands on experience on Citrix XenApp/ XenDesktop/Netscaler/Access-Gateway/Password Manager & Web interface design and implementation including site failover for 3000+ users.
· Hands on experience on Citrix Edge Sight
· Should have knowledge on Citrix Application rollout process & tools
· Should have knowledge on profiling solution
· Responsible for Citrix Design and any escalations for Citrix and Virtualization platforms.
· Leading a Team for Citrix and Virtualization and presenting Weekly Dashboards for Citrix and Virtualization tracks.
· Responsible for maintaining ITIL standards for delivering service to customer by following ITIL processes that have been adopted by Industry.
· Responsible for interfacing with the customer to deliver a high level of service and to attain good customer satisfaction levels.
· Should have knowledge on Server consolidation. (VMware/XenServer).
SME & TS – Linux
Job description
· 3-5+ years of background specific to UNIX/Linux
· Hands-on experience on Installation, Configuration and Troubleshooting of Servers, Data backup & restore. (HP Data Protector)
· Unix Systems administration skills (User and Group administration, File system Permission, Job scheduling, Job Control, Process, RBAC, configure Trusted System etc.)
· Knowledge of Disk partitioning and Logical Disk volume management (LVM)
· Good core knowledge of RPM based systems and also in YUM.
· Kernel compilation, up gradation and Perf tuning.
· Performance Monitoring (GlancePlus, sar, top, vmstat, iostatetc).
· Knowledge of Firewall Configuration (IP Tables).
· Knowledge of NFS Server, Telnet Server, FTP Server, NIS Server, LDAP Server.
· Knowledge of Configuring DNS Server, DHCP Server
· Knowledge of Network Based installation (NFS, FTP, HTTP etc) and Kickstart.
· Knowledge of Configuring RAID / Mirroring in Servers
· Cluster products residing on HP-UX : MC/ServiceGuard
· Implementation of projects for the upgrade or refresh of enterprise infrastructure
· Analyze and resolve diagnostic problems on HP-UX, Linux systems
· Strong operational process management expertise, experience of ITIL or other IT operations frameworks
SME - MySQL
Job Description
· 5+ years of background specific to MySQL
· Exp in installations, configurations, & trouble shooting MySQL Servers
· Exp in replications, backups,backup and restore, log analysis,
· Exp in shell scripts , query analysis, Data Migrations Maintenance and Crash Recovery from snap points, POC preparations
· Exp in database tuning using open source tools like Apache Jmeter, Innotop mytop etc
· Hands on exp in Replication issues.
· L3/L4 support
· Exp in performance based on MySQL
· Involving and Exp in implement and enhancement Etc
· Exp in Monitoring & troubleshooting
· Running Multiple Servers in Unix
· Master-client configuration
· Point-in-Time Recovery
· Process knowledge
o ITIL concepts like Incident, Change, Problem Management
o Exposure to Ticketing tools like Remedy
Sr. Admin VOIP.
Job Description
· Relevant Experience: 3 - 4+ yrs
· Experience within IT Infrastructure on Avaya based technology.
· Expertise with VoIP Protocols H.323, H.248, SIP .
· Expertise with VoIP Media RTP/RTCP .
· Expertise with Signaling Protocols ISDN, CAS, Analog, T1/E1 PRI, E&M .
· Experience with installation, configuration, administration, monitoring and troubleshooting of
· Avaya Media servers S8800,S8700, S8500, S8300 etc and Media Gateways like G650, G700,G450, G350, SCC1, MCC1 etc..
· Expertise with Voicemail administration and troubleshooting - Avaya Intuity voicemail system, Octel & Modular Messaging etc .
· Working experience with any one of the logger --NICE or Verint .
· Working Knowledge of ACD, CMS servers
· Working knowledge on Avaya IC server
· 5+ years of background specific to UNIX/Linux