[Mifos-users] Error logging into Mifos X - Credentials are not valid

[Ed Cable]

Hi all,

I'm not sure of the exact cause of the issue but it appears to be a bug as its occurred on several different Mifos X instances (including the demo server I believe)

In this case, Charles simply logged into his sandbox environment (https://kikaayasacco.openmf.org). First time it was fine, second time he got the following:

Ed

---------- Forwarded message ----------
From: charles Mubiru <mu_b...@hotmail.com>
Date: Thu, May 29, 2014 at 2:21 AM
Subject: RE: MIFOS HOSTING
To: Ed Cable <edc...@mifos.org>

Dear Ed,

I logged in at first but at the second attempt I failed I need some assistance on how to login,

Whenever I try to login I get that message that  

Please try again, your credentials are not valid 

---

[Nayan Ambali]

Ed,

This is bug in the community app, if you switch between tenants without clearing cache this issue will appear. I think issue might be fixed in the develop branch.

Use it in private mode of browser, if you are working on multiple tenants till the fix is part of the release.

Thanks

Nayan Ambali

Thanks and Regards,
Nayan Ambali

+91 9591996042

skype: nayangambali

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[Nayan Ambali]

Hi Charles,

Can you please confirm below solution works you ? (though it is temporary solution)

Thanks and Regards,
Nayan Ambali

+91 9591996042

skype: nayangambali

[Ed Cable]

Nayan,

I tried in Chrome incognito mode but still get same error - I tried with a hard refresh too.

Ed

--

Ed Cable

Mifos Community Manager

Director of Community Programs, Mifos Initiative

edc...@mifos.org | Skype: edcable | Mobile: 484.477.8649

Collectively Creating a World of 3 Billion Maries | http://openmf.org  

Note: As of Jan 1, 2014 my email has changed from edcable@openmf.org to edcable@mifos.org. Please update your address book accordingly.

[Vishwas Babu]

Ed,

I checked in the demo server and the user has been deleted using the API or community-app (the issue earlier seen on the default tenant was the same)

Running a script like

update m_appuser set username="mifos" where id=1;   

update m_appuser set password="5787039480429368bf94732aacc771cd0a3ea02bcf504ffe1185ab94213bc63a" where id=1;

update m_appuser a set a.nonexpired=1 where id=1;

update m_appuser a set a.is_deleted=0 where id=1; 

update m_appuser a set a.nonexpired_credentials=1 where id=1;

update m_appuser a set a.enabled=1 where id=1; 

would restore the default mifos user (have done the same for kikaayasacco tenant)

Regards,

Vishwas

[Vishwas Babu]

Charles,

It looks like you have created a lock-in period for this savings account (withdrawals are not allowed during the lock-in period)

Regards,

Vishwas

On 30 May 2014 14:05, charles Mubiru <mu_b...@hotmail.com> wrote:

Dear Ed,

Thanks all. am studying the system and it looks professional  I have experienced this challenge am not able to make withdrawal see this message ErrorWithdrawals blocked until after `30 June 2014`.

Sent from Windows Mail

[Ed Cable]

Charles,

Did you see Vishwas' previous email? You need to go back to the savings product configuration and edit it and remove the lock-in period which is preventing the withdrawals.

Ed

On Sat, May 31, 2014 at 1:40 AM, charles Mubiru <mu_b...@hotmail.com> wrote:

Dear Ed,

Am having a challenge with withdrawal I have been doing trials but somewhere I have got a problem that after making deposits I tried to withdrawal but it failed to work out

am getting this message ;ErrorWithdrawals blocked until after `30 June 2014`.Hope to hear from you soon,

Sent from Windows Mail

From: Ed Cable
Sent: ‎Thursday‎, ‎May‎ ‎29‎, ‎2014 ‎5‎:‎18‎ ‎PM
To: mifos...@lists.sourceforge.net
Cc: charles Mubiru, Subramanya S N

Hi all,

I'm not sure of the exact cause of the issue but it appears to be a bug as its occurred on several different Mifos X instances (including the demo server I believe)

In this case, Charles simply logged into his sandbox environment (https://kikaayasacco.openmf.org). First time it was fine, second time he got the following:

Ed

---------- Forwarded message ----------
From: charles Mubiru <mu_b...@hotmail.com>
Date: Thu, May 29, 2014 at 2:21 AM
Subject: RE: MIFOS HOSTING
To: Ed Cable <edc...@mifos.org>

Dear Ed,

I logged in at first but at the second attempt I failed I need some assistance on how to login,

Whenever I try to login I get that message that  

Please try again, your credentials are not valid 

---