[Mifos-developer] Pentaho reports error in Mifosx 1.25.1

[Skyburg Systems]

Hi Guys,

 

I have been trying to produce pentaho reports such as balance sheet and income statement. The error messageI receive is :

{"developerMessage":"The request caused a data integrity issue to be fired by the database.","httpStatusCode":"403","defaultUserMessage":"Unable to create key: No loader was able to handle the given key data: C:\\Documents and Settings\\Default User\\.mifosx\\pentahoReports\\Balance Sheet.prpt","userMessageGlobalisationCode":"error.msg.reporting.error","errors":[{"developerMessage":"Unable to create key: No loader was able to handle the given key data: C:\\Documents and Settings\\Default User\\.mifosx\\pentahoReports\\Balance Sheet.prpt","defaultUserMessage":"Unable to create key: No loader was able to handle the given key data: C:\\Documents and Settings\\Default User\\.mifosx\\pentahoReports\\Balance Sheet.prpt","userMessageGlobalisationCode":"error.msg.reporting.error","parameterName":null,"value":null,"args":[]}]}

 

Notice that it does not point the .mifosx folder to the c:\ but to C:\\Documents and Settings\\Default User

So if I copy my paste my pentahoReports folder to the default user folder the system hangs everytime I try to produce a pentaho report. If anyone knows of a solution to this issue please help, I’ve tried everything.

 

Thanking you in advance.

 

Sifiso

 

[Kaitesi Maureen]

try saving the pentaho reports folder in the .mifosx folder under the C drive. i have had the same problem before but it was about the directory where i had saved the reports. try and see

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[Vishwas Babu]

Sifiso,

You would have to ensure that the reports are present under this path " C:\\Documents and Settings\\Default User\\.mifosx\\pentahoReports\\"

Regards,

Vishwas

[Skyburg Systems]

I finally got a solution to this and I wouldn’t have done it without the help of Sangamesh.

Well looks like the report takes up a lot of resources and so if no memory has been allocated using the java opts environment variable then it will freeze. In addition it would also help if the java home variable pointed to the jdk folder instead of jre. In my case I also got better results by using the non windows installer of apache tomcat. Might have been a bug related issue because it was not restarting and the start tab would grey out.

Sifiso