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So I clicked 'Enable DRM'. Then I saw "Firefox is installing components... please try again later" and after that went away I reloaded Netflix but it still would not play. When I play back video I get Netflix error F7355.
I understand that I can probably install Chrome which will Just Work - but I don't use Chrome. It seems like it could work but I'm missing something. What should I do to watch Netflix in Firefox on Linux on Ubuntu 20.04?
recently received the 4k stick and have no problems with all my streaming channels except for Netflix. Netflix will not load properly and constantly gives UI-800-02 error code. Tried deleting app, reinstalling, factory reset, all other options, nothing works. Netflix works fine on my other roku devices and smart tv's. roku said they would call me back, but no response. anyone else find a solution for this ?
i constantly get error UI-800-02 when i try to start Netflix on my Roku 4k streaming stick. No issues with it running on older roku devices that i have on other televisions. all applications work just fine, except Netflix. Called Samsung, they said it was Netflix, so called them. Netflix said it was Roku and when i called Roku they said that they needed to investigate and would get back to me within 24 hours. Unfortunately no one got back to me.
I've tried that multiple times and Roku support has had me perform perform factory reset, delete the application, reinstall application, turn everything off turn everything back on multiple times, Netflix still shows the same error and support had me provide the internal error codes. They indicated they would respond within 24 hours, but that time has come ne and gone with no resolution or contact.
We appreciate the time and effort you've put into resolving this Netflix issue. Please note that since this issue is specific to Netflix, we suggest contacting their customer support team, Netflix ContactUS, for further assistance and clarification. It's important to know that the majority of content on the Roku platform is provided and managed independently by the streaming channels' providers.
I contacted netflix, who told me to call Roku as the problem only occurs on the Roku ultra 4k stick. I provided the error codes to Roku support, but no one has followed up. Passing the buck back to Netflix doesn't help. I called Netflix who had me call samsung, samsung had me call roku, initially, roku had me call netflix who in turn told me to call roku. roku finally admitted there was a problem with the roku ultra 4k stick but no one is taking 'ownership' of the problem to get it resolved.
Please get someone in roku technical team to review the information provided to roku support and of course, if they need more data, i would be happy to share the entire page that shows all the error data on the roku device.
as a side note, others have had to uninstall/reinstall, or reset their roku device to get it to work with netflix, but none of their resolutions work for me. the fact that they experienced the same errors and after doing the above got their device to work properly demonstrates that the problem is with roku not netflix.
Facing the same issue on Netflix. Getting an Error 5.8. Right after that the App hangs. Tried restarting phone, reinstalling the App and also cleared Cache. Results are the same. Currently running 2.5.5.b.
@NotP2a This is not the working fix as I was watching shows normally a few days ago and today everything just went haywire. Nothing played and it kept giving me the .10 or .8 errors and then quite a few times the app just crashes or takes obscenely long to open which was not seen the day before. I have tried restarting my 2a and reinstalling the app. I have tried all the other methods stated above or in the Netflix forum. For context i have the 2a white with 12 GB RAM and 256 GB storage.
Searching for this error code, D7111-1331, at Netflix Help suggests that I disable any interfering Chrome extensions. In response to that, all extensions were disabled. No change. Anyone else seeing this on your machines?
Just noticed it on the current latest build of Edge Chromium - Version 77.0.235.4, same as @T0RL0C, though it could have been an issue before that. I've also tried disabling and removing all extensions but this doesn't work :(
When my last SD card died, I installed the latest LibreELEC build "Latest Stable Version (2022.03)" with "Kodi 19.4". However, I wasn't able to get access to my NAS using SMB 2 - it just refused to connect.
Nightlies are in an alpha state, but crowdsourced bug reporting normally catches anythibng major quickly so they're not extreme. The netflix issue should be resolved (add-on author was publishing fixes).
The role of Netflix Branded Content QC is to ensure the highest quality content is provided on service to our subscribers. We examine all delivered content and report back on any objective, technical issues that exist for correction and redelivery. It is our mission to continue to drive our brand as a source of premium level content that creates an experience that both encourages and retains customer subscription.
Audio Hiss impacts both the Content and Technical Quality of the asset. At best, audio hiss is distracting to the customer experience. At worst, it can make it difficult to hear or completely obscure the creatively intended dialogue/ music/ effects.
Audio Static impacts both the Content and Technical quality of the asset. Can either partially or completely obscure creatively intended dialogue/ music/ effects, impacting customer experience. Unintended signal noise or file corruption compromises the asset.
If dialogue is affected, replace with either alternate production audio or ADR. If music/ effects are affected, replace with foley effects, room tone or clean music tracks. Check the M&E for the same issue, and redeliver M&E as well if necessary.
If dialogue is affected, replace with either alternate production audio or ADR. If effects tracks are affected, audio tick should be masked with foley effects or room tone. If music is affected, should consider replacing with clean music tracks.
Isolate audio tick, and perform a decrackle/ depop to remove. Keep in mind, this should not significantly alter the final mix. Check the M&E for the same issue, and redeliver M&E as well if necessary.
Make sure file is to Netflix spec with 1 second of black and silence at head and tail. Ensure that video and audio are matching lengths to verify that no extraneous edits were introduced into the audio.
Hum impacts the Content Quality of the asset. Can either partially or completely obscure creatively intended dialogue/ music/ effects, impacting customer experience. Unintended signal noise also compromises the asset.
Isolate and eliminate noise caused by a ground loop in an audio circuit with ground loop isolators. This ensures that the shield ground on each audio cable is isolated from any equipment ground, which could cause extraneous noise when amplified.
Isolate pop and add a 3-4 frame constant power fade to smooth out the anomaly. Keep in mind, this should not significantly alter the final mix. Check the M&E for the same issue, and redeliver M&E as well if necessary.
Audio edits must be reconfigured to make them more seamless, minimizing any abrupt changes in level/ sound quality compared to the rest of the scene. Check the M&E for the same issue, and redeliver M&E as well if necessary.
Missing audio treatment impacts the content quality of an asset. Audio does not match on-screen visual cues or primary audio source. Secondary language dubs sourced from M&E with missing audio treatments will also be missing the required audio treatments and thus, will not match the primary audio source.
Issue - The primary audio was not treated in a manner that aligns with on-screen action, or the M&E audio was not treated in a manner that matches the primary audio source. (e.g. Dialogue panning is missing from secondary language audio/ or does not match the primary language source, or reverb audio effect is missing from a scene that takes place in a setting where the audio would be expected to have an echoing quality).
Likely the audio track/sample was dual bused into two or more separate channels, thus printing the audio across multiple channels. Re-print the audio with the correct busing to avoid the channel bleed. Check the M&E for the same issue, and redeliver M&E as well if necessary.
Please refer to the technical specifications for the correct Audio Channel Mapping order, reorder the channels accordingly, and redeliver. Check the M&E for the same issue, and redeliver M&E as well if necessary.
"Audio Mixdown Error" is a discrepancy stemming from the process of folding tracks from one/ multiple mixes together to create a new mix (i.e. creating a stereo fold down from the 5.1 mix). This can result in overall levels or specific elements not matching between the mixes.
Mixdown error impacts both the Technical and Content Quality of the asset. Crucial mix elements may be low level or missing from one of the audio streams, negatively impacting the customer experience. Both 5.1 and 2.0 mixes should be a similar experience for the customer with regard to content and quality.
Mono audio impacts both the Technical and Content Quality of an asset. If mono audio is not creatively intended, the missing panning effect provides the customer with an incomplete/ inaccurate experience. Any subsequent assets derived from this mix will also be incorrectly mono.
Issue - 2.0 tracks are identical or 5.1 does not contain any surround panning between channels. Mono is also visually represented on a phase scope, where the audio signal exhibits zero phasing or panning between the left/ right channels.
"Audio Panning Error" refers to an incorrect balance between left and right channel pairs that does not match the on screen action. This can happen through a limited duration, or audio may favor one channel through the entire program.
Audio panning errors impact the technical and content quality of an asset. Unintended left or right heavy audio may be distracting to the customer experience when it does not match the action on screen.
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